Service Manager
Current
May 2020 - Present
AeroLeads people directory · profile
Vojtěch Hanzal Email & Phone Number
IT Service Desk Manager Senior
at
European Code Factory s.r.o.
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
IT Service Desk Manager Senior
Location
Prague, Czechia, Czech Republic
Company size
Who is Vojtěch Hanzal? Overview
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Quick answer
Vojtěch Hanzal is listed as IT Service Desk Manager Senior at European Code Factory s.r.o., a with 6 employees, based in Prague, Czechia, Czech Republic. AeroLeads shows a matched LinkedIn profile for Vojtěch Hanzal.
Vojtěch Hanzal previously worked as Service Manager at European Code Factory S.R.O. and IT Consultant at Perstav S.R.O.. Vojtěch Hanzal holds Traffic from Spš Dopravní A.S., Plzeňská 298/217A, Praha 5 - Motol.
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Email format at European Code Factory s.r.o.
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European Code Factory s.r.o.
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Profile bio
About Vojtěch Hanzal
Homo non sibi soli natus est, sed patriae, sed suis.
Listed skills include Helpdesk Support, Software Is>Tour, Windows, Dns, and 10 others.
Current workplace
Vojtěch Hanzal's current company
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European Code Factory S.R.O.
8 roles · 28 years
Vojtěch Hanzal work experience
A career timeline built from the work history available for this profile.
It Consultant
Current
Perstav S.R.O.
· Management of corporate computer networks (administration, installation, configuration, etc.). · Mail accounts management consulting · Hardware consultant· Software consultant· Network Management consulting, installation, helpdesk software · User Support (Hotline Service, Helpdesk)
2008 - Present
~18 yrs 6 mos
It Service Desk Manager Senior
• L1-L2 Service Desk Support - support of existing customers approx. 70CK (CZ, SK, HU, PL) - incident handling, requests for changes, reservation system modifications, B2B section, B2C web pages• synchronization control with third-party software by API, XML (Invia, EFA - Travel Service, Smartwings, Saber, MerlinX, ..)• website modifications, cooperation with B2B partners - SEO agencies, Google Analytics, GT Manager• Support of VIP customers - monitoring of meeting reaction times (SLA), regular reports• deputy head of the helpdesk, training of the helpdesk support staff• realization of small-scale software solutions (from understanding the customer's needs, through analysis, price offer, implementation to the final customer satisfaction)http://www.istour.cz
Jan 2012 - Mar 2020
It Service Desk Manager Junior
· Communication with clients· Managing change requests· Helpdesk support and customer service· Consulting and defining clients requirements· System testing, identifying problems and communication with programmer
Aug 2010 - Dec 2011
It Manager, System Administrator
· management of corporate computer networks (administration, installation, configuration, etc.). · management domain servers · management of production servers (MS Windows Server 2000/2003 R2) · administration of web servers (MS Windows Server 2000 / IIS 6.0) · mail server management ( Linux, setting up user accounts, mail forwarding, DHCP, etc.) · communication with customers, suppliers http://www.magicware.cz
Jan 2006 - Jul 2010
It Technik
· Provision of Internet services · computer network administration · Administration of servers MS Windows Server 2000 · user support within the company CSQ (Czech Society for Quality) http://www.csj.cz · installation and service of computers http://www.magicware.cz
Jun 2004 - Dec 2005
Automechanik
Auto Styl A.S. , Jeremiášova, Praha 5
· Service inspections· Tire service· Repair of manual gearboxes· Engine repairs· Warranty repairs (call action)
Sep 2004 - Jun 2005
It Service Technik
· Outbound service technician· Installation and service of computers· Delivery the computers to customers· Installation PC at customer
1999 - 2002
~3 yrs
Team & coworkers
Colleagues at European Code Factory s.r.o.
Other employees you can reach at ecodef.cz. View company contacts for 6 employees →
BN
Branislav Nemčík
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
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DH
Dušan Hlaváč
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
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MV
Michal Valach
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
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JV
Jan Vojík
Colleague at European Code Factory S.R.O.Prague Metropolitan Area, Czech Republic
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MA
Marek Adamec
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
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MH
Magda Hlaváčová
Colleague at European Code Factory S.R.O.Czechia, Czech Republic
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PP
Pavel Pivonka
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
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PD
Pavel Dvořák
Colleague at European Code Factory S.R.O.Prague Metropolitan Area, Czech Republic
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TM
Tomáš Mikula
Colleague at European Code Factory S.R.O.Říčany, Central Bohemia, Czechia, Czech Republic
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Branislav Nemčík
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
View →
DH
Dušan Hlaváč
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
View →
MV
Michal Valach
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
View →
JV
Jan Vojík
Colleague at European Code Factory S.R.O.Prague Metropolitan Area, Czech Republic
View →
MA
Marek Adamec
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
View →
MH
Magda Hlaváčová
Colleague at European Code Factory S.R.O.Czechia, Czech Republic
View →
PP
Pavel Pivonka
Colleague at European Code Factory S.R.O.Prague, Czechia, Czech Republic
View →
PD
Pavel Dvořák
Colleague at European Code Factory S.R.O.Prague Metropolitan Area, Czech Republic
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TM
Tomáš Mikula
Colleague at European Code Factory S.R.O.Říčany, Central Bohemia, Czechia, Czech Republic
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2 education records
Vojtěch Hanzal education
Traffic
Spš Dopravní A.S., Plzeňská 298/217A, Praha 5 - Motol
Automation And Robotics
Sts - Ječná, Secondary Technical School
FAQ
Frequently asked questions about Vojtěch Hanzal
Quick answers generated from the profile data available on this page.
What company does Vojtěch Hanzal work for?
Vojtěch Hanzal works for European Code Factory s.r.o..
What is Vojtěch Hanzal's role at European Code Factory s.r.o.?
Vojtěch Hanzal is listed as IT Service Desk Manager Senior at European Code Factory s.r.o..
Where is Vojtěch Hanzal based?
Vojtěch Hanzal is based in Prague, Czechia, Czech Republic while working with European Code Factory s.r.o..
What companies has Vojtěch Hanzal worked for?
Vojtěch Hanzal has worked for European Code Factory S.R.O., Perstav S.R.O., Magicware S.R.O., Magicware, S.R.O., and Auto Styl A.S. , Jeremiášova, Praha 5.
Who are Vojtěch Hanzal's colleagues at European Code Factory s.r.o.?
Vojtěch Hanzal's colleagues at European Code Factory s.r.o. include Branislav Nemčík, Dušan Hlaváč, Michal Valach, Jan Vojík, and Marek Adamec.
How can I contact Vojtěch Hanzal?
You can use AeroLeads to view verified contact signals for Vojtěch Hanzal at European Code Factory s.r.o., including work email, phone, and LinkedIn data when available.
What schools did Vojtěch Hanzal attend?
Vojtěch Hanzal holds Traffic from Spš Dopravní A.S., Plzeňská 298/217A, Praha 5 - Motol.
What skills is Vojtěch Hanzal known for?
Vojtěch Hanzal is listed with skills including Helpdesk Support, Software Is>Tour, Windows, Dns, Troubleshooting, Hardware, Reverse Engineering, and Html.
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