Product Manager
CurrentSpearheaded advanced analy cal techniques including DNA sequencing, microbiome tes ting, genealogy etc.• Led the implementati on of CRM, Marke ting Cloud, Helpdesk, and BI tools, enhancing opera tional efficiency.• Cra fted and executed comprehensive marketi ng strategies, website content, and event planning.• Drove community management ini tiati ves to foster brand loyalty and customer engagement.• Managed customer support opera tions to ensure high-quality service delivery.• Conducted meti culous budget planning to op timize resource alloca on.• Oversaw the en tire product lifecycle, ensuring seamless progression from incepti on to market release.• Developed and managed product roadmaps, coordina ting with cross-func tional teams for successful execu tion.• Supervised front-end and back-end product development, providing strategic guidance and support.• Coordinated with external agencies for the creati on of product components, ensuring quality and coherence.I analyze data using tools such as GA4 and other BI tools. I act vely engage in influencer outreach, selec ting influencers for product promotions.