Credit Card & Card Personalization
CurrentProcessing of Bank-wide requests of Visa, MasterCard and Verve Cards (Credit, Debit & Prepaid) including Microfinance Banks and FINTECHs.Processing of card production on PowerCard Card Management System.Review of Credit Card applications and credit assessment on customers to determine their worthiness.Provision of backend card related support for about 400 branches in several locations (Nigeria, Gambia, Sierra Leone and UK) on PowerCard and PostCard.Preparation of files for card personalization by Perso Bureau companies.Working with third party processors to ensure smooth upload and download of secure files via SFTP as well as ensuring they meet service level agreements.Facilitate training sessions in which the bank staff are educated about the banks card products, services and card business in general.