Volha Sinitsa Email & Phone Number

Maintain long-term client relationshipsManage upselling and cross-selling activities to align with client goalsResolve escalations and foster ongoing relationship developmentFacilitate seamless communication with the clients and smooth collaboration with thedevoted development teamOversee project risk management, accounting, monthly reporting and invoicingDeliver solutions tailored to client needs and project objectivesNegotiate contract terms and prepare project-related documentation

Process development and management: Opportunities and requests distribution among departments and Proposal preparation processes renewal, CV Consulting process from scratch development and implementation, process guidelines preparation. Sales funnel monitoring: proposals and artifacts regular check, issues collection and escalation, tasks distribution, proposals quality review, CVs quality monitoring and consulting, deadlines tracing, knowledge base and document storage management.Documents creation: company's general proposal template renewal, supporting sections and artifacts strategic update.

Pre-sales operations management: RFP/project team work arrangement and control, KPI tracking and deadline fulfillment, risk assessment and mitigation. Biddings and contracts processes support: proposals and other bidding-related documents preparation, bilingual contracts creation (HW/SW/services; onshore/offshore), comprehensive contract review and risk assessment (estimation), background reports preparation for management's decision-making, risk and penalty management, handover process from pre-sales to fulfillment team. Process management: baseline signing models and frames strategic update.

Faculty Of International Relations, 9,4

Activities and Societies: (1) SAP Hackathon 2018 participation - creation of concept for medical application (2) 2nd place winner.

Physical And Mathematical Specialty, 9,7

Advanced study of Maths and Physics