Volkan Kus

Volkan Kus Email and Phone Number

Azerbaijan Country Manager at Borusan Makina ve Güç Sistemleri / Caterpillar @ Borusan Makina ve Güç Sistemleri / Caterpillar
Volkan Kus's Location
Türkiye, Turkey
Volkan Kus's Contact Details

Volkan Kus work email

Volkan Kus personal email

n/a
About Volkan Kus

Volkan Kus is a Azerbaijan Country Manager at Borusan Makina ve Güç Sistemleri / Caterpillar at Borusan Makina ve Güç Sistemleri / Caterpillar. They possess expertise in business strategy, project planning, continuous improvement, management, negotiation and 44 more skills. They is proficient in English.

Volkan Kus's Current Company Details
Borusan Makina ve Güç Sistemleri / Caterpillar

Borusan Makina Ve Güç Sistemleri / Caterpillar

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Azerbaijan Country Manager at Borusan Makina ve Güç Sistemleri / Caterpillar
Volkan Kus Work Experience Details
  • Borusan Makina Ve Güç Sistemleri / Caterpillar
    Azerbaijan Country Director
    Borusan Makina Ve Güç Sistemleri / Caterpillar Jul 2019 - Present
    Azerbaijan
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  • Borusan Makina Ve Güç Sistemleri / Caterpillar
    Digital And Technology Marketing Manager
    Borusan Makina Ve Güç Sistemleri / Caterpillar Jan 2018 - Jul 2019
    İstanbul
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  • Borusan Makina Ve Güç Sistemleri / Caterpillar
    Aftersales Service Manager
    Borusan Makina Ve Güç Sistemleri / Caterpillar Jun 2010 - Jan 2018
    Istanbul/ Turkey
    - Responsible from Service Budget, Service Operations, Warranty & Technical Operations - Improving Service Operations to reach Caterpillar Delaer Quality Standarts (RPI, Service Excellence) - Management of Customer complaints while keeping their saticfaction and loyalty. - Capacity and Capability planning of Services - Establishing Strategical Alignment and Collobration with Caterpillar Product Support & Marketing Divisions - Developing, Controlling & Reporting Department KPIs to reach Company CSFs - Regular Site visits to Key Customers
  • Borusan Makina Kazakhstan
    Aftersales Service Director
    Borusan Makina Kazakhstan Jun 2007 - Jun 2010
    Almaty
    - Building & Improving AfterSales Services in the country- Responsible from Development & Implementation of company Training Strategy- Capacity and Capability planning of Services- Establishing Strategical Alignment with Caterpillar Product Support Division- Responsible from Service Budget and Service Operations
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  • Borusan Makina Ve Güç Sistemleri / Caterpillar
    Aftersales Services Manager
    Borusan Makina Ve Güç Sistemleri / Caterpillar Jul 2005 - Jun 2007
    Istanbul, Turkey
    - Responsible from Service Budget, Operations, Warranty & Technical department- Improving Service Excellence in operations- Capacity and Capability planning of Services- Develop & Execute Service department KPIs
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  • Borusan Makina Ve Güç Sistemleri / Caterpillar
    6Sigma Black Belt
    Borusan Makina Ve Güç Sistemleri / Caterpillar Jan 2003 - Jul 2005
    Istanbul, Turkey
    - Project Manager at "Improving Second Hand Business GP" Project- Project Manager at "Exhaust Part Stock Reduction" Project- Project Manager at "Increasing CAT Backhoeloder PIN in Istanbul" Project- Project Manager at "Improve % of Parts Sold through Quotation (Kazakhstan)" Project- Project Manager at "Improve CAT General Construction Equipments PIN in Kazakhstan" Project
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  • Borusan Makina Ve Güç Sistemleri / Caterpillar
    Deputy Service Manager
    Borusan Makina Ve Güç Sistemleri / Caterpillar Aug 1997 - Jan 2003
    Istanbul, Turkey
    - Technical problem solving and Warranty Management- Close collobration with CAT Product groups- Customer Site Visits incase of Critical Problems- Redesigning of Service Operations from call handling to invoicing including service planning, scheduling, diagnostics etc.- A team member of project group guided by Caterpillar Europe.
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Volkan Kus Skills

Business Strategy Project Planning Continuous Improvement Management Negotiation Project Management Engineering Operations Management Quality Management Pricing Sales Management Team Leadership Team Management Analysis Service Management Aftersales Customer Satisfaction Change Management Purchasing Supply Chain Management Crm New Business Development Business Planning Mining Marketing Contract Negotiation Hydraulics Troubleshooting Coaching Training International Business Business Analysis Lean Manufacturing Key Account Management Energy Automotive Power Generation Call Centers Logistics Contract Management Erp Team Building Dmaic Market Analysis Green Belt Sap R/3 Teamwork Strategic Planning Marketing Management

Volkan Kus Education Details

Frequently Asked Questions about Volkan Kus

What company does Volkan Kus work for?

Volkan Kus works for Borusan Makina Ve Güç Sistemleri / Caterpillar

What is Volkan Kus's role at the current company?

Volkan Kus's current role is Azerbaijan Country Manager at Borusan Makina ve Güç Sistemleri / Caterpillar.

What is Volkan Kus's email address?

Volkan Kus's email address is vk****@****san.com

What schools did Volkan Kus attend?

Volkan Kus attended Sabancı Üniversitesi / Sabanci University, Ibm Consulting, Orta Doğu Teknik Üniversitesi / Middle East Technical University.

What skills is Volkan Kus known for?

Volkan Kus has skills like Business Strategy, Project Planning, Continuous Improvement, Management, Negotiation, Project Management, Engineering, Operations Management, Quality Management, Pricing, Sales Management, Team Leadership.

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