Volker Balk Email & Phone Number

London, GB

Berlin, BE, DE

I am the Managing Director at HOK Research GmbH, a subsidiary of Kudos Research. In early 2019, we established our European CATI and Online research services in Berlin, and in 2023, we proudly rebranded as HOK Research GmbH. Located in Berlin, a global hub for the research industry, we address the surging demand for top-quality data collection services.Our.

London, GB

I am Kudos' Divisional Director and lead the operations in Berlin/Germany and the healthcare-biotech division worldwide. With expertise in the B2B, hard-to-reach, healthcare, biotech and life sciences sectors, Kudos Research and Kudos Health provide data collection services to research agencies globally. Our offices provide access to 150-seats telephone.

London, GB

London, GB

Kudos Research provides online and telephone data collection services. My role is to work with clients from the bidding process through fieldwork to data delivery and post project support where needed. After the bidding process I manage everything from questionnaire checking, scripting and programming of CATI/Online/Mobile data collection questionnaires to.

London, GB

• As Head of Kudos Health, I work with a team of expert recruiters, researchers and moderators in London and Berlin to find the answers our sponsors are looking for. My team is international and we conduct healthcare.
• KOLs (Key Opinion Leaders) and hospital based specialists (Internal medicine, neurologists, anaesthesiologists, interventional cardiologists, urologists, oncologists, ENTs (Ear, Nose and Throat), Infectious disease.
• Office-based physicians (cardiologists, dermatologists, endocrinologists, GPs, pulmonologists…)
• Pharmacists (retail and hospital based)
• Nurses, respiration therapists, dieticians…
• Patients and caregivers (asthma, COPD, MS, Cancer patients…)

London, GB

Market research is my passion. To balance things a little I also run the German Magazine. German Magazine has developed from a print newspaper to a glossy magazine. Main aim is to keep German speaking expats informed about what is happening in London and the rest of the UK. Print run is about 10k copies. Readership is German speaking residents in London.

London, Greater London, GB

Responsible for the operation of RONIN’s global data collection operation, including phone, Web, panels, and all of the departments that are needed to support data collection – project management, programming, translation, coding, cross-tab generation, and data output, In addition, I was RONIN’s quality expert, using my membership in ESOMAR, MRS (Market.

London, Greater London, GB

Reviewing and improving processes in order to streamline business activities, Increasing quality of service and productivity whilst maintaining quality and project standards. Efficiency is the key in an ever changing and increasingly competitive market. Formulating tactical and strategic decisions made at RONIN and implementing related changes.Ensuring.

London, Greater London, GB

• Managing processes, people and resources
• Reporting directly to the Managing Director
• Liaising and acting as a broker between teams in the company.
• Reviewing and improving processes.
• Implementing and maintaining MRQSA, IQCS and ISO9001 standards and related processes
• Responsible for accreditation with external auditors and on-going internal auditing/monitoring.

London, Greater London, GB

• Managing several projects in the Call Centre simultaneously
• Setting up and running mixed methodology telephone and web projects.
• Deputising for the Call Centre Director

London, Greater London, GB

• Recruiting, training and Quality Control.
• Interviewer allocation, strike rate analysis and productivity management.
• Motivating and coaching international teams.
• Managing several large international quant CATI projects.
• Managing international recruitment projects.
• Producing progress reports, managing translations and testing of Online/CATI studies.