Dr. Volker Hoyer-Fredrich
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Dr. Volker Hoyer-Fredrich Email & Phone Number

Done is better than perfect at Fielmann Group
Location: Hamburg, Germany 12 work roles 4 schools
1 work email found @fielmann.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Done is better than perfect
Location
Hamburg, Germany

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Dr. Volker Hoyer-Fredrich is listed as Done is better than perfect at Fielmann Group, based in Hamburg, Germany. AeroLeads shows a work email signal at fielmann.com and a matched LinkedIn profile for Dr. Volker Hoyer-Fredrich.

Dr. Volker Hoyer-Fredrich previously worked as Director Software Engineering (Digital) at Fielmann Group and Domain Lead Operation Backbone and Manufacturing and Logistics at Fielmann Group. Dr. Volker Hoyer-Fredrich holds Cio Leadership Excellence Program from Whu – Otto Beisheim School Of Management.

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*@fielmann.com
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About Dr. Volker Hoyer-Fredrich

Volker leads the software engineering division at the Fielmann Group. Fielmann digitises the optical industry to the benefit of customers without compromising quality. We are currently working on online glasses purchasing in Fielmann quality. The future lies in the intelligent combination of personal advice (incl. AI) and digital services, in other words the omni-channel business model and global production and logistic network.Volker supports this business transformation with his team by following a in cross-functional and self-organized mindset within the agile teams. In a greenfield approach, the relevant backbone processes are redesigned using SAP cloud native services and S/4 HANA. New omni-channel processes and innovations such as AI-based customer services and distributed order management are introduced. Internal digitization is also supported by the introduction of a company-wide communication and collaboration platform for 20,000 employees based on Microsoft 365.Volker has more than 10 years of professional experience in omni-channel processes and consulting in the digital business models. Prior to joining Fielmann, Volker initiated, designed and built digital businesses in the field of edutainment, cross-channel commerce and healthcare in Europe, USA, India and Southeast Asia at Bertelsmann, one of the world's largest media groups, which is also active in the service and education sector. Volker also gained professional experience at SAP, IBM and CGI.Volker holds a Ph.D. in business innovation from University of St. Gallen (Switzerland) where he graduated 'magna cum laude' and a Master of Science in business administration with computer science from University of Hamburg, Germany.Volker received 'Best Paper Awards' at leading international conferences: 44th HICCS (Hawaii/ U.S., 2011), 17th European Conference on Information Systems (Verona/ Italy, 2009), 15th Americas Conference on Information Systems (San Francisco/ U.S., 2009) and 2nd Place at the IEEE Service Cup Contest (Los Angeles/ U.S., 2009)Research profil can be found here: https://scholar.google.de/citations?user=JY8NFF3MAtsC&hl=de

Listed skills include E Commerce, Business Strategy, Management, Business Development, and 11 others.

Current workplace

Dr. Volker Hoyer-Fredrich's current company

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Fielmann Group
Fielmann Group
Done is better than perfect
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12 roles · 23 years

Dr. Volker Hoyer-Fredrich work experience

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Director Software Engineering (Digital)

Current

Hamburg, Hamburg, De

- Leading software engineering division with more than 120 employees working in cross-functional and self-organized (agile) teams - Seamless combination of make (custom-build) and buy solutions (i.e. SAP, Scayle) with internal and external teams- Leveraging AI-based tools for customer innovation and process efficiencies

2024 - Present ~2 yrs 6 mos

Domain Lead Operation Backbone And Manufacturing And Logistics

Current

Hamburg, Hamburg, De

- Design and implementation of a new customer-centric business architecture- Establishment of an operational backbone as foundation for digital offerings through standardized and integrated processes ensuring efficiency, reliability and transparency- Transformation towards a global manufacturing and logistic network with more than 1000 internal and external nodes including make-to-order scenario

2024 - Present ~2 yrs 6 mos

Head Of Business It, Manufacturing & Logistics

Hamburg, Hamburg, De

- Building business IT organization (processes and systems) for a global manufacturing and logistics network- Enabling a new omni-channel customer experience and operational excellence with an operational backbone

2023 - 2024 ~1 yr

Head Of Standard Software (Corporate)

Hamburg, Hamburg, De

- Leading enterprise software division with more than 60 employees working in cross-functional and self-organized (agile) teams - Enabling business transformation towards omni-channel based backoffice processes by using SAP S/4 HANA and SAP Cloud Platform - Support of internal digitalisation by setting up user-based HR processes with Workday/ SAP HCM and by introducing a company-wide communication and collaboration platform for 20,000 employees based on Microsoft 365

2019 - 2024 ~5 yrs

Head Of It Demand Management

Hamburg, Hamburg, De

- Lead of IT demand management including internal IT consulting and project department- Responsible for IT project portfolio management- Initiate of new initiaves such as proactive realtime monitoring for IT operations and processes in omni-channel environments

2016 - 2019 ~3 yrs

Head Of Department Software Development

Gütersloh, De

- Leading software development department for e-commerce, healthcare and financial outsourcing projects - Responsible for multi-project management und ressource management - Initialization and preparation of digital healthcare projects including investment decisions- M&A support (technical due diligence) for Bertelsmann India Investments

2013 - 2016 ~3 yrs

Business Development Manager

Gütersloh, De

- Business development for digital growth areas such edutainment, cross-channel-commerce and payment processes for connected car vision- Management of strategy consulting projects in Europe, U.S., and South East Asia- Responsible for proposals, customer presentation and contract negotiations for end-to-end outsourcing businesses (supply chain, customer service, payment and e-commerce)

2010 - 2013 ~3 yrs

Research Associate

Sap Research Center Switzerland

- Initiation and management of acquisitions of large-scale, collaborative research projects funded by the European Commission and industry partners in the area of cloud computing platforms (e.g. Telefónica, France Telecom, Telecom Italia, Ericsson, Nokia Siemens, SAP)- Contribution to business research program (advertisement-based revenue models for cloud-based enterprise software, business cases, market analyses)- Developement of prototypes for demonstration purposes in the area of enterprise mashups ‘SAP Research RoofTop Marketplace‘

2007 - 2010 ~3 yrs

Research Associate

University Of St Gallen, Institute For Media And Communications Management

- Initiation of acquisitions of new research projects funded by the European Commission including the budget and resource negotiation- Organization and conducting user workshops to evaluate innovative software products and theirbusiness values- Contribution to the scientific community as program committee and reviewer at several international conferences and journals

2007 - 2010 ~3 yrs

Master Thesis Student

Sap Research Center Switzerland

- Worked in research projects for modeling and standardization of cross-organisation e-business processes

2006 - 2006

Software Developer

Armonk, New York, Ny, Us

- Worked on developing innovative e-commerce project based on J2EE

2005 - 2005

Management Consultant

Paris La Défense, Fr

- Business process modeling for the process-oriented restructuring of organizational units (business process reengineering)

2004 - 2005 ~1 yr
4 education records

Dr. Volker Hoyer-Fredrich education

Cio Leadership Excellence Program

Whu – Otto Beisheim School Of Management

Doctor Of Philosophy (Ph.D), Business Innovation (Media & Communication Management)

University Of St.Gallen

Master Of Science - Ms, Business Administration With Computer Science

University Of Hamburg

Master Of Sciene In Management, Study Abroad Program

Kedge Business School
FAQ

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What company does Dr. Volker Hoyer-Fredrich work for?

Dr. Volker Hoyer-Fredrich works for Fielmann Group.

What is Dr. Volker Hoyer-Fredrich's role at Fielmann Group?

Dr. Volker Hoyer-Fredrich is listed as Done is better than perfect at Fielmann Group.

What is Dr. Volker Hoyer-Fredrich's email address?

AeroLeads has found 1 work email signal at @fielmann.com for Dr. Volker Hoyer-Fredrich at Fielmann Group.

Where is Dr. Volker Hoyer-Fredrich based?

Dr. Volker Hoyer-Fredrich is based in Hamburg, Germany while working with Fielmann Group.

What companies has Dr. Volker Hoyer-Fredrich worked for?

Dr. Volker Hoyer-Fredrich has worked for Fielmann Group, Bertelsmann Se & Co. Kgag/ Arvato, Sap Research Center Switzerland, University Of St Gallen, Institute For Media And Communications Management, and Ibm Innovation Center.

How can I contact Dr. Volker Hoyer-Fredrich?

You can use AeroLeads to view verified contact signals for Dr. Volker Hoyer-Fredrich at Fielmann Group, including work email, phone, and LinkedIn data when available.

What schools did Dr. Volker Hoyer-Fredrich attend?

Dr. Volker Hoyer-Fredrich holds Cio Leadership Excellence Program from Whu – Otto Beisheim School Of Management.

What skills is Dr. Volker Hoyer-Fredrich known for?

Dr. Volker Hoyer-Fredrich is listed with skills including E Commerce, Business Strategy, Management, Business Development, Mobile Devices, Management Consulting, Cloud Computing, and Product Management.

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