Jason Volk, Ms Email & Phone Number

Champlin, Minnesota, United States

Build relationships with teachers, administrators, and educational professionals in managing technologies related to Chromebooks, MacBooks, iPads, and other hardware. Teach and mentor team members in relation to a variety of technologies, including AppleTV, Android, and Mac-based systems.✷ Maintain a large inventory, including the roll-out and distribution of 23,000 Chromebooks for the district.✷ Lead and manage the Virtual Call Center (VCC), fielding phone calls to support students and staff regarding issues related to iPad, MacBook Air, Chromebook, and Apps. ✷ During COVID-19, ensured everything was ready at multiple schools, ensuring items were distributed, bags were labelled for at-home learning, and communicated consistently with the Educational Service Center (ESC).

Demonstrated flexibility and adaptability as-needed to fulfill a role as a substitute teacher at different grade levels. ✷ Reviewed teacher lesson plans, managed classroom activities, and quickly and effectively resolved any issues. ✷ Established rapport and communication with other instructors and teaching professionals.

Rogers, Mn

Served in a role that encompassed accounting, human resources, and financial management. Maintained consistent and ongoing communication with on-site management teams and temporary agencies to ensure goals were met. ✷ Processed payroll, updated tax information, recruited hourly employees and conducted background checks.✷ Filled out first reports of incidents for injures and entered data into the ERP system IQMS. Transmitted information to Harleysville Insurance Co. and ensured cases were up-to-date and accurate.

Bloomer, Wi

Developed and implemented the recruitment process and benefits programs. Managed internal job postings and built consistent communication with management teams to ensure recruiting goals were met. Ensured appropriate and timely communication among managerial and non-managerial employees. ✷ Recruited, selected, and on-boarded 30 employees within a two-month timeframe. Fielded and answered health insurance-related questions regarding coverage, costs, and availability. ✷ Booked travel accommodations for employees, maintained inventory levels, and ordered plant supplies. ✷ Created, maintained, and oversaw the Mining Safety Health Administration (MSHA) plant program.

Managed diverse daily operations for the Menomonie location, leading 17 staff members, overseeing the labor budget, building a pipeline of talent, and created employee engagement programs.✷ Drove an annual increase in concession stand revenue, designed recruitment and selection strategies, and trained staff according to new policies, procedures, and upcoming theatre events. ✷ Led transition between CineMagic Theatres (when originally employed) through acquirement by CEC Theatres; set-up relationships between local vendor accounts and new ownership.

Led new business development, customer service, account management, and team-building. Partnered with customers to define product needs, deliver identified products, and align with overall organizational goals. Managed a line of 20 products generating $196M in personal annual loan volume. ✷ Recruited and selected 1,500+ candidates during fall 2009-2010 for seasonal employment.✷ On-boarded and trained new hires to ensure successful transition and engagement. ✷ Developed expertise with Kenexa (Applicant Tracking Software) for recruitment and selection of candidates.

Associate Of Science - As, Network Management & Security/Cyber Security

Associate Of Science - As, Software Development

Master Of Science, Training And Development

Bachelor Of Science, General Business Administration