Sergey Voloshchenko Email & Phone Number

Tashkent, Uz

Узбекистан

Обеспечение , создание, развитие, внедрение и эксплуатация экосистем в ГКОбеспечение и реализация планов цифровой трансформации в ГК

Ташкент, Узбекистан

Управление цифровым развитием бизнес направления "гостеприимство" компании.- Разработка и реализация ИТ стратегии и ИТ политики компании- Построение взаимодействия ИТ и Бизнеса, культуры коммуникаций, повышение прозрачности в решении задач-Организация и участие в проектной деятельности на всех этапах: интервьюирование ключевых заказчиков, анализ бизнес требований, предметной области, выявление функциональных требований; системный анализ и постановка технических заданий.- Трансформация бизнес-процессов с внедрением IT инструментов

Узбекистан

Construction implementation of the tourist infrastructure in Republic of Uzbekistan.- Control over construction in the role of IT Director (owner)- Interaction with public authorities- Formation of an IT strategy. Planning and implementation of Cluster IT infrastructure for New Tourist Hub (Hotels, Medical Center, Congress Center, Food Production,Retail )- IT operations department creation for HQ and subsidiaries support; - IT operations strategy development aligned with IT and Business strategy and targets; - development of IT operation processes, policies, regulations; - IT Operation budget preparation and control; - IT infrastructure related project portfolio supervision; - HQ Service Desk organization; - ITSM processes set up: Incident, Change and Problem; - IT infrastructure reliability improvement; - supervisor of Infrastructure implemetation project- Project portfolio management for IT, low-current systems, and systems within the resort infrastructure- Project management for the implementation of business systems (ORACLE, 1C ERP, 1C Retail, CRM, SAP BPC, Medical HMS system)- Management of infrastructure projects (based on solutions from Cisco,Huawei, Bosch, Crestron, Samsung, Legrand, Microsofr Azure AD, Microsoft 365, NtechLab)- IT Department Management (Network Infrastructure Service, Low-current Systems Service, System infrastructure service and business process automation service, Event technical support Service, Technical support service, Deaprtment Mulitimedia Sysytem,)

Москва, Россия

- Providing comprehensive support and smooth operation of the IT infrastructure of the hotel and business center - Implementation of IT strategy in accordance with corporate IT policies, standards and operation procedures - IT asset management and budget planning and control of IT execution. Cost control optimization- Development of IT infrastructure, quality control of projects, accept the systems in exploitation - Development of operational procedures and regulations - Management and implementation of projects on incident management, client chatbot, news distribution, Voice Channels ,Internet acquiring, knowledgebase ConfluenceSupport systems: Windows Infrastructure, ORACLE OPERA-MICROS, Materials Control, 1C CORP/ZUP, Avaya CM, Cisco Networks, Crestron и Biamp Multimedia, SecretNet Studio, HP Data Protector, ACS Parsec, ISS SecurOS.

Москва, Россия

- Took part in the opening of the Combo Hotel (Novotel-Ibis-Adagio Moscow Kievskaya). - Development of IT infrastructure, quality control, acceptance of systems into exploitation. Development of operational procedures and regulations - Providing comprehensive support and uninterrupted operation of IT infrastructure, maintenance, monitoring, development of BCP / DRP plans, organization of backup of critical information, applications, virtual environments

Сочи, Краснодарский Край, Россия

Hotel information technology service management: Solis Hotels & Suite, Rixos Krasnaya Polyana, Sberbank GuestHouse, GorkyGorod Apartments - Providing comprehensive support and smooth operation of it infrastructure- Took part in opening of the hotels, prepared hotels to the opening before the winter Olympic games. - Deployment of IT infrastructure, quality control, acceptance of systems into exploitation.- Development of operational procedures and regulations- Implementation of monitoring system for resort hotels.

Сочи, Краснодарский Край, Россия

- Management of the information technology service of the hotel. - Providing comprehensive support and smooth operation of IT infrastructure-Support MSSQL and Oracle DBMS servers: creating schemas/Database and access management, solving popular problems, backup and maintenance.- Avaya Office PBX support- Migration to Oracle PMS from Libica PMS - Administration of L2/L3 kernel-level switches and distribution-level switches - Server administration OS Linux, Windows Server, support for AD,DNS,GPO, DHCP, WEB, MAIL services.

Bachelor Of Engineering (B.E.), Software Computer Technology And Automated Systems

Economics

Повышении Квалификации, Цифровая Трансформация

Activities and Societies: Курс повышения квалификации в рамках подготовки руководителей и команд цифровой трансформации