Luca Volpi Email & Phone Number

Milan, Lombardy, Italy

I lead the digital channel design squad (both corporate and retail banking) following relevant digital process across the UniCredit geographies. Specially involved in digital accessibility programs.

Milan, Lombardy, Italy

As a Figma admin and application expert in UniCredi, my duties and responsibilities include:1. Platform Administration: Managing user access and permissions, ensuring secure and efficient use of the platform and purchased licenses. Limitation of duties and 2. Training and Support: Providing support for internal and external users viewer or designer across Unicredit 10 geographies across the world, troubleshooting issues.3. System Integration: Overseeing the integration of Figma with UniCredit security and third party maangement (SSO, PenTests, mandatory internal application controls).4. Contract renewal and license management: partnering with procurement office for contract drafting, approval and renewal on a yearly basis5. Best Practices Implementation: Establishing and promoting best practices for design collaboration and standard template management.6. UX/UI Community of practice Coordination: Leading the community of UXUI and Figma users within the organization to foster knowledge sharing and collaboration.These responsibilities ensure that Figma is utilized effectively across the enterprise, enhancing design processes and collaboration.

Milan, Lombardy, Italy

I am a purposeful UX Manager with a proven history of successfully setting up and managing teams of designers across various digitalization projects. With a focus on strengthen user experience, I have provided valuable competence to business and IT counterparts within the Western Europe and Central and Eastern European ambit of UniCredit. My expertise extends to ensuring WCAG accessibility compliance and establishing design systems to drive consistency and efficiency in the delivery of design patterns and templates.Among my main characteristics are:- Lead and manage a team of designers, driving the delivery of specialized user experiences for digitalization projects.- Collaborate closely with business and IT stakeholders to understand requirements and align user experience goals with business objectives taking into consideration IT budget and constraints.- Conduct comprehensive analysis of customer journeys, utilizing UX tools (e.g. personas) to identify pain points and gather insights for improving bank products.- Advocate a user-centered design approach, ensuring that design decisions are backed by data and user research findings.- Implement and enforce WCAG accessibility standards, ensuring that digital products and experiences are inclusive and accessible to all users.- Successfully deliver projects on time and within budget, coordinating with cross-functional teams to ensure seamless integration of UX design.

Milan Area, Italy

Approachable, well presented and able to maintain good working relationships with a range of different counterparts, possessing a proven ability to generate innovative ideas and solutions to problems. Well organised and proactive I supported top Management on IT topics in timely, and accurate way.

Milan

As IT Auditor I conducted domestic and international assessments in all the Legal Entities of the UniCredit Group, on Governance and Management of IT, Cybersecurity and IT Service Management.As Audit Team Leader I prepared audit reports and effectively communicated findings and recommendations to management;

Milan + Bucharest + Sofia

I worked as Project Manager for paneuropean IT system for Leasing replacement.In an international environment (mostly travelling weekly in Romania and Bulgaria) I worked in projectsto fulfill internal business customers needs within a certain date with a defined budget. I reported to my managers and advised them to find the most suitable solutions.

Via Meravigli, Milano

I worked as consultant for the development of a trust company online system in the environment J2EE with AJAX, JSP, Struts and Javascript.Furthermore I worked designing and developing Reports in JasperReport.

Milanofiori

Inside the Accenture Project with the SMA/Auchan customer I created and managed new components of the activewarehouse (technology ASP on Teradata DB) and I developed many reports on Microstrategy technology.When an important project regarding the centralization of the shops backoffice started, I was directly involved on the prototyping of the solution on technology JSP/Struts with the Framework JAVA/ADF by Oracle JDeveloper.When the project really started, I helped the new colleagues on the development of pages and JAVA functions working personally on the most important technological integrations (with external data gateway or with remote satellites on UNIX and PL-SQL) or for report generation (with Jasper Report)I developed also solutions, totally personally analised, developed and delivered for Java Remote Method Invocation, Custom Jar libraries assembly and security login system.

Settimo Milanese

In this start-up company, operating in the video on demand field, during my last year of college, I began with an intern with the project to develop a television interface for their set top box solution.From this experience, I started also developing the web-site and the CMS for their management solution of the billing and tracking.

Master In Service Design - Politecnico Di Milano, Poli.Design - Service Design, Master

Activities and Societies: Service Design Masterclasses

Analyst Web Developer, Webratio Modeler

Activities and Societies: Corso di Webratio ModelerPresso il politecnico di Milano ho seguito una settimana di corso full immersion sulla.

Education record

Laurea, Comunicazione Digitale - Studio Di Un'Interfaccia Interattiva Televisiva

Diploma Di Maturità Scientifica, Liceo Scientifico Pni