CommercialDuties: Followed up sales team performance, assisted to implement CRM procedures to support monitoring the sellers and increased the company ability to keep relevant data about prices and costumers, that used to be lost;Monitored imports, collected data from System Of Analysis of Foreign Trade Information (Alice Web), analyzed gathered information and created charts;Monitored stock levels;Carried out administrative duties.

Strategic systems unit:Duties: Performed commercial activities and used of Microsoft Dynamics CRM;Arranged systems installation schedule and assisted costumers;Collected relevant data related to software development, client support, projects and sales.Analyzed data and created dashboards;Carried out administrative duties.Communicated with people all over the company aiming to solve problems on a daily basis.

Corporate education sectorSent, received, tracked and organized documents, generated office supplies requests and managed the civil service personnel solicitation queue.