Evangeline Von Der Fehr Email & Phone Number

Oslo Area, Norway

To support, manage and administer contracts for software licenses across the organization, and also define and facilitate communication between the Posten Group and its vendors to ensure software licensing compliance. Sets the requirements for development and maintenance of software license policies, standards and processes.

Oslo Area, Norway

Responsible for planning, executing and evaluating projects according to predetermine timelines and budgets, ensuring quality control, managing risks and changes, reporting to the project sponsor throughout project life cycles. Handing over of the project to the business line and ensure that the project delivers according mandate and project contract.

Oslo Area, Norway

Posten Norge is a Nordic mail and logistics group that develops and delivers complete solutions within postal services, communications and logistics. Our vision is to be the world’s most future-oriented mail and logistics group. Posten Norge meets the market with two brands: Posten for the private market and Bring for the business market. ***To coordinate optimization of, and describe the total IT service portfolio. Key activities are service portfolio alignment, development and management. Follows up the maintenance of the Service Catalog, and maintains an overview of the delivered IT services to the different business (process) domains. Ensures that efficient procedures and customer friendly catalog ordering of services including orderly charging of services take place for services available to Business. Advises towards business and IT management with respect to service developments that have impact to the IT Service Portfolio and Service Catalog. Monitors the delivered services in relation to the described IT services.

Oslo Area, Norway

Oslo Area, Norway

Projects: Portal Management System - Oppland fylkeskommuneDocument Management System - Oppland fylkeskommune- Utdanningsforbundet- Oslo kommune Vann- og avløpsetaten- Sør-Trøndelag fylkeskommune- Integrerings- og mangfoldsdirektoratet

Oslo Area, Norway

Responsible for Fixed Telephony Customer Service (CSC)Responsible for financial result of aggressive financial targets on cost per customer through simple and effective processes in CSC value chain.Develop strong working relationships and work proactively with CSC Management in ensuring we meet, maintained or exceeded our Service Level Agreements and customer satisfaction targets.Lead a dynamic team to implement process oriented work model in Customer Service.Provide and organise set of tools to CSC in order to solve the customer problems on a cost-effective way.

Oslo Area, Norway

Define and develop web strategy and policies. Responsible for continuous development and improvement of web communication and personified automated services. Project management with budget and consultants responsible. Establish and manage web forum (consists of 10 editor). Forum's responsible for customer and employee portal. Coordinate and map out business processes and continuous improvement of functional processes. Plan and implement customer satisfaction surveys. Contact and negotiate with IT suppliers.(Changed of firm name from ElTele Øst to Tele Danmark InterNordia in 2001 and from Tele Danmark InterNordia to TDC Norge AS in 2003)

Oslo Area, Norway

Develop marketing strategy, budget, marketing plans and action programme. Responsible for implementation of marketing plans and action programme. Participation in developing projects such as Internet, Intranet and e-business solutions. Co-responsible in operation of Intranet and portal solution.(Changed of firm name from Merkantildata ASA to Ementor ASA)

Oslo Area, Norway

Responsible for planning, developing and managing marketing programs for Interactive and Application business units. Implement plan of action and coordinate the day-to-day program management and marketing activities related to Knowledge Management, e-business and ERP solutions. Contact and negotiate with IT and Advertising suppliers.Project coordinator for Forvaltningsnettsamarbeidet.(Changed of firm name from Merkantildata ASA to Ementor ASA)

Oslo Area, Norway

Product management of e-business, Internet and Intranet applications. Responsible for developing a product strategy and marketing plan. Negotiate with software vendors and follow up business and marketing relationships. Coordinate internal and external marketing activities. Project management in designing customer solutions and presale function. Manage website.(Changed of firm name from CMA Personal Systems AS to CMA Systems AS)

(Changed of firm name from CMA Personal Systems AS to CMA Systems AS)

Master’S Degree, Det Verdiskapende Styret, Consulting, Samspill Og Ledelse; Anvendt Organisasjonspsykologi

Bachelor’S Degree, Computer Science

Associate’S Degree, Business Administration

Activities and Societies: Tillitsvalgt, 1994-1995 Studentrådsrepresentant, 1994-1995 Internmarkedsføringsleder, UKA 95 Styret ved.