Arvonna Turner, Ma, Phr Email & Phone Number

United States

Remote

Kansas City Mo

Kansas City Metropolitan Area

• Coordinated new hire and onboarding processes including background checks• Assisted with payroll changes including wages, deductions and withholdings• Monitored and assisted with input of open enrollment data• Monitored payroll email box for changes and attendance emails

Leavenworth, Kansas, United States

• Coordinated new hire and onboarding processes, including background checks and benefits• Input data in HRIS system ensuring accuracy• Processed employee benefit enrollments and terminations, employee changes and COBRA• Verified and maintained I-9 documentation• Managed the processing of applications and job postings on website.• Responded to unemployment and verification of employment inquiries

Kansas City, Missouri Area

Kansas City, Missouri Area

Richardson Tx

Hurst Tx

Case Management TAA

Dallas/Fort Worth Area

Process payroll and benefit paymentsProcess A/P weekly

Richardson

Advised Medicare eligible of their Medicare options using strong customer service skillsCalculated yearly cost of medical coverage and prescriptions and presented options to customerLife and health licensed in 5 states and appointed with many national carriers

Grand Prairie Tx

Provided customer service to job seekersAssessed education, experience, and skills to accurately reflect work qualifications and identify career opportunities for clients; processed applications, database management, performed group training, and worked job fairs.

Irving, Tx

Supported and assisted local sales office in all pre-sales and marketing programs. Coordinated seminar and meeting logistics. Prepared presentation materials and delivered sales presentation to consumers.

Carlsbad, Ca

Recruited, hired and presented new hire departmental onboardingEnsured safety practices were followedAssisted with unemployment insurance and workers compensation claimsTroubleshoot and audit compensation errors and process payroll sheetsMaintained accurate and compliant customer and employee recordsAdministered annual performance reviews and raises and provided counseling as neededCommunicated updated policies and procedures to staffPerformed employee surveysHandled vendor and contracted maintenance servicesPlanned team events and scheduled hotel and travel as neededManaged mail, and insurance application submittal process Managed expense reportsManaged reception areaAssisted IT and fixed computers and phones as neededSolved escalated customer service problems

Springfield, Mo

Resolved customer service issues and facilitated contracting for 125 agents. Promoted in first year to Manager of Sales Administration

Springfield, Mo

Received and responded to up to 80 inbound calls daily and provided support/assistance for problem resolution associated with unemployment claims filing and processingMaintained accurate, detailed files and recordsCompleted follow-up and escalated issues requiring further attentionProcessed large volume of client caseloads and displayed a caring, professional demeanor throughout challenging and stressful situations

Ma, Human Resource Management, 3.92

Relevant coursework: Managing Human Resources; Human Resources Training; Employment Law; Staffing and Selection; Compensation; Labor.

Bachelor Of Science, Business Administration, Minor In Business Education

Activities and Societies: Member of SHRM; Delta Mu Delta Business Honor Society; Pi Omega Pi Business Education Honor Society Graduated.

Diploma, General Studies