Von Jackson Email & Phone Number

Greater Chicago Area

▪Increase branch’s daily revenue by identifying guest needs, creating opportunities to upsell and cross sell additional products▪ Maintain a consistently lead in the company’s matrix system▪ Provide exemplary customer service, increasing customer retention and satisfaction▪ Streamline guest processing to create an efficient and pleasurable experience

United States

▪ Conducted professional development training▪ Conducted recruitment outreach to increase program participants▪ Assisted students in academic goal setting with pre-academic advising▪ Provided students with academic, career and social resources▪ Orchestrated internal and external personnel to implement and maintain service programs▪ Conducted bi-weekly assessment meetings discussing performance management

Carbondale, Il

▪On boarding the transition of incoming students to the University.▪ Developed and implemented day to day training on educational and social activities▪ Conducted Diversity and Inclusion workshops▪ Conducted training on assessing behavioral problems or at-risk students▪ Provided group and individual responsive services

Master’S Degree, Workforce Education And Development Focus In Human Resource, 3.8

Activities and Societies: Omega Psi Phi Fraternity, Inc.

Bachelor Of Science (B.S.), Hospitality Administration/Management