Tania Potter Email & Phone Number

Outsourced, Remote Service/Virtual Accounting Firm - Grant Writing*Funding Readiness*HR/Payroll * Finance/Accounting * Marketing * Automation* Call Center*Admin*Multi Channel/Multi Vertical Virtual Contact CenterCurrently accepting inbound, outbound and managed services (BPO) campaigns.

Virtual OPS Assistance provides administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of the organization we work with. We balance costs with revenue to achieve highest net operating profit possible. We assist with every area of business operations, including HR/Payroll, Financial Planning, Taxes, & Strategic Process Implementation.

Keynote speaking, workshops,coaching and development are our specialty. Our classroom/instruction can be done virtually or in person. The Potter's Choice is a comprehensive training and development firm that is dedicated to enhancing individual's ability to make a better decisions that create a better workplace environment.

Multi Channel/Multi Vertical Virtual Contact CenterCurrently accepting inbound, outbound and managed services (BPO) campaigns.

St Petersburg, Florida, Us

Back2Learn's mission is to create an environment via online, phone, email and social media to assist prospective students of all ages connect with learning institutions and or educational programs. We highlight colleges, universities and specific programs to match them with students. Our prospective student audience is looking to start or re-connect to study courses. Overall, we strive to assist students/learners and learning institutions meet and decide the educational life next step. I am responsible for ensuring and improving the performance, productivity, efficiency and profitability of all departmental and organizational operations through the provision of effective methods and strategies. Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.Best Practices Coordination - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.Production - Coordinate the work of various departments involved in production, pricing and distribution of goods. Monitor performance and implement improvements. Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Finance. Sales, Marketing and Customer Service - Manage customer support. Plan and develop sales and marketing activities.Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

The Academy is an online education system that is focused on providing learning at all stages of life. We do this by engaging the learner through interactive, informative online mobile friendly micro-courses. We have enhanced the ability for administrative tracking, recognition and direction through our online learning management system ImpactPRO/EDU. At Next Step Academy I....Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning./Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions./Play a significant role in long-term planning, including an initiative geared toward operational excellence./Management of budget in coordination with the Managing Partner./Development of individual program budgets/Payroll management, including tabulation of accrued employee benefits./Disbursement of checks for expenses./Regular meetings with Managing Partner around fiscal planning./Manage day to day processing of accounts receivable and payable using QuickBooks, producing reports as requested./Reconce monthly activity, generating year-end reports, and fulfilling tax related requirements./Assist Managing Director in creating annual organizational budget and monitoring cash flow./Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions./Providing consulting services on matters related to tax, insurance questions, and business structure and growth./Manage, develop and design company branding through project management best practices./Engaging, monitoring and developing staff in the areas of IT, Content, Graphic Design, Social Media and more.

Lanham, Maryland, Us

A master service vendor for CPL advertising.FocusQuest is a master service vendor for CPL advertising, providing trustworthy, dependable, transparent and knowledgeable service. Built from the thoughts and aspirations of many marketers in the educational space, FocusQuest offers an evolving technical information structure that delivers quality results on a daily basis.

Helping adults find the best colleges.BackToLearn.com helps adults find the perfect college and program, whether it’s online or on-campus, two-year or four-year, full-time or part-time. Our college partners’ degree choices range from certificate to doctorate, and offer programs in business, health care, technology, criminal justice, cosmetology, trades and more. Our goal is to make an accurate match between prospective adult learner prospects and the schools that meet their educational needs.

CloudControlEDU. Connect Once... Control YOUR World. Providing daily operation support of a marketing integration platform, that allows you to integrate once and done to increase conversions and reduce cost. We are focused on client and vendor integration in a non-partisan manner and providing higher EDU marketing executives a dashboard to manage 100's of vendors and service providers. Higher EDU Lead Buyers now from their own dashboard can: - Turn their lead vendors on and off - Control lead volume hourly - Geo target their volume - Activate service providers like LeadID, DoublePositive, Neustar, CRMs, and any others - These service providers can be applied to some or all of your leads, creating unique routing plans. Lead Sellers- We’ve got it under control - We are your evangelists. You will not be turned down again because of the time and $ it costs a client to test and integrate with you. We’ve already done it. - You won’t have to deal with IT queues. - No more working under larger publishers, who pay you peanuts and keep the meat for themselves. - You will close business you wouldn’t get otherwise, because you are already plugged into our platform. Visit us at www.CloudControlEDU.com

Managed blended call center, wrote scripting, quality rubric, new product implementation and creationPersonnel scheduling, oversight & managementStaff training & development; quality controlDeveloped training standards and protocols, including online training modules and assessment tools Developed new reporting techniques to define KPI’s and improve decision making

Tampa, Fl, Us

Personnel scheduling, oversight & managementStaff training & development; quality controlResearched market trends and surveys; used info to stimulate business/revenue growthDeveloped new analytics tool to allow senior management to understand the impact of each productEstablished documents and spreadsheets to achieve corporate roll-outsOrganized inventory control devices; created Excel template to track weekly variances Payroll

Oversaw team of 25 for AT&T call centerDeveloped WAH (Work At Home) team and supervised all functions of WAHCreated systems to achieve client needs (i.e., scripting)Quality Assurance Ensured superior customer service for AT&T call center