Vincent Orea Email & Phone Number

Joliet, IL, US

Richardson, Texas, US

Coppell, TX, US

- Supported applications, revising, updating, creating and improving stored procedures, problem solving and providing documentation as required, including root cause analysis.- Create and execute database scripts for data fix change requests- Managed SharePoint 2013 to SharePoint Online migration and implementation - Developed and maintained effective.

Naperville, Illinois, US

• Assist with installation and maintenance of client servers, workstations, networking and otherinfrastructure systems, via remote or on-site support.
• Perform preventative maintenance on various BLC and client systems including backup checksand performance monitoring
• Perform server system reviews, maintenance and upgrade systems/software utilized by Clients
• Deployed networking monitor agent (Auvik) to multiple client infrastructures to detectDevice/Network outages and to provide network troubleshooting information

Chicago, Illinois, US

• Primary contact to resolve hardware/software/network problems reported to the help desk.
• Provide support of Microsoft productivity applications and operating systems as well as otherbusiness applications.
• Provide Hardware/ Software support and maintenance for all laptop/ desktop computers usingSolarwinds RMM
• Participate in projects to facilitate improvements to business processes and/or infrastructureincluding deploying and maintaining SonicWall firewalls.
• Responsible for IT asset tracking, supply orders, assist with selection of new hardware, andevaluation of new software
• Provide support for mobile devices and other equipment used for data collection

Chicago, Illinois, US

Chicago, IL, US

• Assist in providing applications/systems maintenance and support by defying problems, identifying alternative solutions & implementing a preferred solutionAssist in installation, configuration, maintenance and.
• Answer intermediate data/system usage questions. Take corrective actions as needed in response to calls or messages.
• Provide on-site and off-site telecommunication and computer support to the business.
• Update and maintain request/incident tracking system.
• Work closely with other IT associates to provide solutions for business needs based on input from users and IT Management.
• Participate in IT and cross-functional collaborative relationships

NY 10022, New York, US

-Assisted in imaging, setup and deployment of PCs and servers-Troubleshoot computer and network related hardware-Supported, repaired and replaced software, hardware and peripherals-Developed and improved strong communication, customer service, and technical skills-Supervise; provide advice and training to other technical support workers

-Provided leadership over a team of 15+ compiled of student and full-time employees-Verify cashiers banks and their corresponding paperwork-Troubleshoot and maintain parking equipment-Ensure the parking garages and cashiers are operating efficiently-Provide assistance to cashiers and customers-Enforce parking services rules, regulations and other policies

Joliet, Illinois, US

- Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.- Adhere to company.

Minneapolis, MN, US

-Provide exceptional customer service. -Maintain safe and appealing shopping and working environments for guests and team members-Collect cash, process credit car transactions and verify payments.-Stocking the shelves with new merchandise in an appealing manner to promote better sales and convenience.