Benjamin Voss Email and Phone Number

• Leads merchandising execution within business unit and plans merchandising strategies with key store partners.• Prioritizes workflow to meet project deadlines.• Review key events with store partners to eliminate obstacles during event execution.• Partners with suppliers, store partners, and corporate teams to achieve business results.• Collaborates with store support center for issue resolution.• Collaborates with vendors, the district execution manager, and store leadersto complete projects efficiently and on time.• Participates in weekly district calls to align teams with organization goals and objectives.• Promotes a team building culture within my team and store partners.• Earned 1 Homer Award by demonstrating company values.

• Executes multiple store merchandising projects each week to prepare the store for new products, seasonal changes, and category changes.• Partnered with store management, store team members, and vendors to ensure the best possible results during project sets.• Earned 9 Homer Awards by demonstrating company values.• Earned Second Half All-Star Award in 2020.• Promoted to M.E.A.S.

Sales; Increasing store sales year over year, Providing excellent customer service, Monitoring the flow of freight to the sales floor.Leadership; Oversaw complete store operations and made decisions in the absence of the General Manager.Analytical Data Interpretation; Reviewed key metrics to determine opportunities to grow sales.Team Collaboration; Worked with multiple groups/teams/departments to help identify best outcomes in various situations.Store Key holder; Responsible for opening, closing, and responding to alarm calls.Merchandising; Keeping store plan-o-grams up to date with seasonal changes, Updating end caps on a monthly basis, Executing weekly sale ads to drive traffic to the store.Facilities; Maintaining and upkeep of retail facility to create a pleasant shopping experience to our customers and safe workplace for team members. Team Member Development; Providing training through hands-on and one-on-one modules and Leading advancement classes to promote talent within the store. Project Execution; Completed 9 month Expanded Mezzanine Remodel; Completed 9 week Expanded Mezzanine Remodel update.

Sales; Increasing store sales year over year, Providing excellent customer service, Monitoring the flow of freight to the sales floor.Leadership; Oversaw complete store operations and made decisions in the absence of the General Manager and 1st Assistant General Manager.Team Collaboration; Worked with multiple groups/teams/departments to help identify best outcomes in various situations.Store Key holder; Responsible for opening, closing, and responding to alarm calls.Merchandising; Keeping store plan-o-grams up to date with seasonal changes, Updating end caps on a monthly basis, Executing weekly sale ads to drive traffic to the store.Facilities; Maintaining and upkeep of retail facility to create a pleasant shopping experience to our customers and safe workplace for team members. Team Member Development; Providing training through hands-on and one-on-one modules and Leading advancement classes to promote talent within the store.Promoted to 1st Assistant General Manager.

Sales; Increasing department sales year over year, Estimating building materials, Follow up on estimates, and Comping our competitorsPricing; Ensuring pricing of product is accurate via the Retail checklists, Unadvertised Sales Report, Sales Report, Competition Pricing Report, and updating Ray's List.Inventory; Ensuring accurate inventory within the department, Passing inventory audits, and Adjusting overstock and megarack quantities on a daily basis.Merchandising; Keeping department plan-o-grams up to date with seasonal changes, Updating end caps on a monthly basis, Executing weekly sale ads to drive traffic to the store.Team Member Development; Providing training through lesson plans, one-on-one modules, and department meetings. Department Reports; Completing the Retail checklist, Daily Inventory Exceptions, Sales Report, Unadvertised Sales Report, Outstanding Prepaid Report, Negative Dollar Report, and Special Order Past Due report on a consistent basis.Completed Leadership Initiative Program.Promoted to 2nd Assistant General Manager.

Flow of Freight; Sorting freight by department, Getting freight to the sales floor to be stocked, and Stocking bulk freight as it is received.Inventory; Entering purchase orders of incoming freight, Modifying overstock pallets, and Entering lumber cuts to keep inventory accurate on the sales floor.Team Member Development; Training team members on motorized equipment (Electric Forklift, Propane Forklift, Order Selector, and Low Lift Pallet Jack), Material handing (Palleted freight, loose freight, drywall, plywood, lumber, ect.) and properly sorting freight to be stocked.Deliveries; Accurately pulling material to be delivered, Loading flatbeds and box vans, and staging deliveries to be sent out in the future.Completed Preparing for Advancement.Promoted to Building Materials Manager.

Sales; Learning the sales process, Providing customer service, Stocking merchandise, and Ensuring merchandise is priced accurately.Operations; Learning how to operate a register, motorized equipment, freight flow, and learning policy and procedures.Merchandising; Learning to set plan-o-grams, review end cap promos, and set up sale.Promoted to Assistant Receiving Manager.

Internship Projects; Created Standard Operating Procedures Video, Visual Controls, and Student Orientation Video.Front of House Operations; Handled money, Made daily bank deposits, Managed dining room staff, and Handled customer concerns.Back of House Operations; Inventoried and forecast food orders, Worked with chefs and line cooks to keep buffet lines full.Management: Held weekly supervisor meeting, Performed employee evaluations, Handled disciplinary notices

Leadership; Supervised student supervisors and student employees, Delegated tasks to student employees, Lead student supervisor meetings.Team Development; Trained new student supervisors, Trained new student employees, completed student employee evaluations to give feedback to their performance, and handled disciplinary notices.Staffing; Identified students who could fulfill student supervisor role, Interviewed students for employment with dining center.Operations; Operated cash register, Handled Money, Communicated food line needs with dining center chefs, Communicated dishware needs to dish washing staff to ensure plates, bowls, silverware, and glasses were full at all stages, Cleaned various self service equipment throughout dining center.

Leadership; Supervised student employees, Delegated tasks to student employees, Handled disciplinary notices, Lead by example.Team Development; Trained new student employees, Evaluated student employee performance to give them feedback on their performance.Operations; Operated cash register, Handled money, Communicated to line cooks buffet line needs to keep full, Cleaned various self service equipment throughout dining center, Refilled buffet lines, beverage stations, and condiments. Promoted to Lead Student Supervisor.

Service; Handled custom pizza orders, and assembled submarine sandwiches and wraps.Operations; Communicated food line needs with chefs, Filled buffet items, Cleaned various self service equipment throughout the dining center, bussed tables, and cleaned the floors.

Service; Entered drive thru orders, Entered front counter orders, Handled money.Operations; Assembled sandwiches, Operated deep fryer, Operated grill, Washed dishes, Cleaned various restaurant equipment, Inventoried freezer stock, Inventoried end of day waste, Refilled beverage station and condiments.