Partner with small businesses to understand their operating procedures and identify obstacles and challenges hindering their continued growth. Develop technical solutions to complex problems and directed stakeholders to simplify their operation and experience improved growth. Install and maintain software updates on company owned machines and implemented backup and long-term storage solutions. Lead enterprise IT solutions and provide innovative solutions to the most complex challenges.

Collaborate with Regional Program Directors to align and improve services statewide. Assists the Department Director and Executive Director in the implementation of strategic and project planning to improve existing services as well as implement new projects. Oversees the data collection of all organization programming and works with internal and external partners to evaluate the effectiveness of services as well as use data to improve service delivery.

Performed strategic planning and order-writing while supporting and completing merchandising and shelf-pricing activities. Explored selling opportunities, company programs, and strategies to positively influence the sale of products to assigned territory. Sold new products, displays, and promotions at store level, as well as build and maintain displays.

Effectively managed the operations of the department and conducted cashier audits. Instituted cash control procedures resulting in 100% increase of revenue and implemented cash control protocol to reduce waste. Provided superior customer service, human resource management and budget management. Led an effective operation by ensuring all employees perform their job functions to standards of operational excellence.

• Analyzed the market and financial performance of companies using macroeconomic factors and balance sheet review• Made buy and sell decisions based upon projected future company performance• Maintained above market average returns

Advertising and market research firm serving the hospitality and gaming industries• Responsible for managing all survey fieldwork including the hiring and training of interviewers, keeping of project records, computer maintenance and budgeting• All projects completed on time and under budget • Final project completed at 48% of projected cost• Instituted performance based raise and bonus programs which resulted in reduced turnover• Productivity increased 100% which cut the cost of data collection• Assisted in developing survey instruments• Programmed CATI surveys using Ci3• Prepared raw data for statistical analysis and ran initial data analysis for report preparation using SPSS