Victoria Pantoja Email & Phone Number

Whittier,Ca

Performs professional library work that includes: -Providing service to customers, including explaining library policies and procedures to customers, in person and over the telephone, and providing responses in accordance with departmental guidelines. Performing reference services to customers, including readers advisory and searches using the OPAC. -Promoting library services by helping customers locate book, materials, and other reference information. Designing bulletin boards and displays to promote the library. Tours of the library are given to classrooms to introduce children to the library.-Coordinating programming for the community, with a focus on Teen related programs. Included in these duties are planning, and organizing the program as well as publicity through social media, and creating flyers. . -Building and maintaining relationships with the community through various activities that include: attending outreach events to promote library services, attending community meetings like Sheriffs Advisory and Friends of the Library.-Supervising temporary and permanent full time staff by assigning and evaluating assignments. Feedback and assistance are provided when needed. Supervising circulation desk when needed, including speaking to customers about fines and forgiving fines when necessary, and setting meeting room appointments. -Performs office support by answering telephone calls, preparing time adjustments, and assisting part time staff with circulation issues. Provides assistance with audio visual services.-Preparing and retaining reports and documents, including monthly reports and outreach statistical information. -Attending training for professional development. -Actively works with Collection Development Dept. and manager to maintain the library collection.

Azusa Library

Performs professional library work that includes: -Provided service to customers, including explaining library policies and procedures to customers, in person and over the telephone, and providing responses in accordance with departmental guidelines. Performed reference services to customers, including readers advisory and searches using the OPAC. -Promoted library services by helping customers locate book, materials, and other reference information. -Coordinated programming for the community, with a focus on Adult related programs. Included in these duties are planning, and organizing the program as well as publicity through social media, and creating flyers. -Performed office support by answering telephone calls and assisting part time staff with circulation issues. -Attended trainings for professional development. -Ordered Non-Fiction and Audiovisual materials for the entire library. Weeded the collection to make sure materials are relevant and circulating.

Greater Los Angeles Area

-perform administrative reviews of Institutional Review Board protocols-facilitate process of IRB approval between investigators and IRB members-plan and organize IRB meetings, attend IRB meetings and take minutes-answer questions from PI’s-general office duties to assist the compliance administrator-responsible for implementation, testing, and operating of new electronic eIRB system-attending professional conferences and present-write new protocol guidelines for the committee-perform the same functions mentioned for the Animal Care and Use Committee

El Monte, Ca

Answered general reference questions at the information desk in person and over the phoneAssisted patrons with technology issues and with using email and excelUtilizing other resources to answer reference questionsPlanning and implementation of a library programming event for adults Assisting at various library program events including children’s storytimes and teen eventsProfessional development planning with mentor Collection development hands on trainingClassification and evaluation of booksPromotes customer satisfaction through friendly, efficient serviceCommunicates orally in a clear, friendly, and organized mannerUses computer terminals and peripherals to serve customers and conduct researchCommunicates in writing clearly and prepares monthly reports for the manager

West Covina, Ca

Performed clerical duties such as filling internal library work files and recorded receipt of materials.Answered general information questions in person and over the telephone.Perform routine search of records, catalogs and bibliographies.Charge and discharge items.Receive and process all hold items, new material, and return.Retrieve and send out requested material.Process patron application.Assist patrons with account management in person or over the phone.Answer phones and direct calls.Train newly hired library aides.Check items out to patrons and process fines and fees.In charge of senior center checkouts, returns, requested material, library applications, fines and fees.

Duarte, Ca

Act as liaison for curriculum materials between all school libraries (7) and the district office, Handle purchase orders for district textbooks serving a 4,000 strong school districtAttend curriculum materials meetings with vendors and make recommendations for purchasePlan and organize district events such as the holiday food drive and the development education screenings for parents Organize presentations for district staff with vendors regarding common core materialsUpkeep and inventory of the curriculum labCreate banners for school sitesAssisted staff and teachers by providing materials including textbooks and other supplemental materialOperation of various office equipment including laminators and audio visual equipmentAttend professional workshops

Stanley G. Oswalt Elementary

Head of a K-8 library Maintained the library collectionChecked out books to students and staffAssist students to locate the items they were looking forSupervise classes of up to 20 students and maintain orderHold storytimes for the younger studentsProcess new book and repair shabby booksMaintain the Accelerated Reading AR) test computersPull AR books and create displays for students

West Covina, Ca

Shelved books, processed new books and magazines, cleaned book drop. Processed newspaper, sort and place library material back in its correct location, assisted library patrons and staff. Assisted children’s librarian with story-time at various library locations. Responsible for opening and closing. Maintain overall appearance of the library. Setup and cleanup for library programs. Assist in the search of books.

West Covina, Ca

Master Of Library & Information Science (Mlis), Library And Information Science

Bachelor Of Science (Bs), Anthropology, 3.89 Magna Cum Laude

Activities and Societies: Anthropology Club Pi Gamma Mu McNair Scholars Program2011 California Polytechnic University Pomona McNair.

Associate Of Arts (A.A.), Anthropology, 3.85

Activities and Societies: Anthropology and Geography Club MSA