Vassilios P. Email & Phone Number

o Plan, design and deliver standard eLearning content for clinical trials.o Analyze learning objectives and program requirements.o Develop role-based training and competency-based training for multiple target audiences.o Maintain deliverables, content library and version control of all courses and content.o Immerse in Science 37 services, programs, platforms and systems to ensure content iscomprehensive, relevant and learner centric

Rochester, New York Area

*Epic Certified in Clinical Documentation*Develop, Update, and Train classes for new employees on the utilization and functionality of Epic software.

Rochester, New York Area

o Responsible for setup and implementation of new Multi-Product clients ensuring product delivery, providing technical service to resolve customer software and hardware concernso Trained client administrators on features and functionality of web based human resources applicationo Consulted with client regarding company operations and delivered guidance on customization of applicationo Partnered with human resource representatives, operations and sales partners to ensure client satisfaction with producto Researched and resolved client issues drawing resources from internal/external departments o Identified and logged potential product and procedure improvements to increase customer retentiono Monthly presentation to Sales Reps about features/functions of HR Online in conjunction with Sales Skills Trainers

Rochester, New York Area

o Official Team Mentor for New Hires and offering continuing training o Administered technical and non-technical support and advisement to facilitate client use of Paychex® HR Onlineo Researched, resolved, and logged client concernso Assisted in Web-based application and software training for clients.

Rochester, New York Area

o Researched, created, and taught Early US, Modern US, Ancient and Modern World, and Modern European history to classes averaging 40-45 Bachelor level studentso Designed syllabi, curriculum, assignments, and examso Utilized primary and secondary source material to present material and facilitate discussion and comprehensiono Managed courses through use of Microsoft Office Suite and academic programs such as Banner, Blackboard and WebCT

Rochester, New York Area

o Researched, created, and taught Early US, Modern US, Ancient and Modern World, and Modern European history to classes averaging 40-45 Bachelor level studentso Designed syllabi, curriculum, assignments, and examso Utilized primary and secondary source material to present material and facilitate discussion and comprehensiono Managed courses through use of Microsoft Office Suite and academic programs such as Banner, Blackboard and WebCT

Education record

Master’S Degree