Head Of Hr Operations
CurrentResponsible for overall agenda of automating and optimizing HR services and processes for 700+ employees in 50+ markets across globe.Main responsibilities:1. Managing HR JIRA Service Desk to provide with the high quality of HR services & support for employees.2. Leading migration of HR processes into HR JIRA Service Desk.3. Leading optimizing and automating onboarding, transfers, offboarding and payroll processes in BambooHR.4. Leading HR reports and dashboards automation project.5. Managing the shared drive for HR team and keeping up to date all templates/documents (incl. “how-to” manuals for employees and HR on Confluence);6. Leading HR/Legal project on all corporate documents’ alignment.7. Synchronizing on regular processes with related sub-departments (HR Managers, HR Admin, IT Operations, Learning, Talent Acquisition, Finance/Payroll, Legal).8. Supporting CHRO and Board of Directors on ad-hoc requests.Notable achievements:- implemented BambooHR integration with other corporate infrastructure (Google, Slack, JIRA, Metabase, PowerBI);- automated HR and Finance reporting (semi-automated level YTD);- led roles audit project in BambooHR and JIRA;- implemented correct process of organizational changes in BambooHR;.- implemented HR JIRA PMO;- got “Best Performer 2022” award.Extra achievements:- implemented employees self-service on travel requests (Travel JIRA Service Desk).