Víctor Pol Tortosa Email & Phone Number

Barcelona, Cataluña, España

Barcelona, Cataluña / Catalunya, España

-Owning destinations and its key performance metrics including: Revenue Growth, Product Inventory and Customer Satisfaction-Build supply in focus destinations by acquiring new partnerships with tour operators and attractions-Responsible for the entire sales funnel from end to end: from acquisition and onboarding of new tours & activities, through negotiation of conditions and post-close key account management-Being the point person for the destination’s market landscape - including tourism trends and competition-Stakeholder in internal initiatives as the expert of specific market(s)-Presence in the field. Attend industry events, trade shows, meet with supply business partners, potential partners and extend the network in destination-Perform frequent data analysis and take action based on findings

Madrid, Spain

- Full responsible for growth in both revenue and product inventory of assigned destinations- Search for new suppliers to cover new destinations and new activities and experiences- Full responsible for the entire process of contracting suppliers: market analysis, negotiation of terms and agreements, platform onboarding and definition of sales goals- Competition analysis to assess new opportunities- Online maintenance, analysis and optimization of the product on the web- Acting as the main contact in the relationship with suppliers to attend and resolve any type of problem, doubt or request- Resolving issues related to billing- Mediation between Customer Service and the supplier in conflict resolution- Monitoring and supervision of XML integrations developed with the suppliers' booking engines and channel managers

Amsterdam Area, Netherlands

- Acting as a main point of contact for business partners, resellers and affiliates creating new partnerships and strengthening existing ones- Coordination of the digital marketing strategy, web content and user experience design and social media, being the main point of contact in collaboration with third parties- Full responsible for the analysis, adaptability and application of the booking engine system- Full ownership of new product cycle, from design to launch and post-launch success measurement- Identifying and addressing process needs through creation and optimization of new internal processes- Responsible for entire recruitment process, from hiring to training and promotion- Leading a team of 25+ people

Amsterdam Area, Netherlands

- Tour guide for groups in 10 different destinations across the Netherlands and Belgium- Private tour guide for reduced groups, customized offer upon request

Barcelona, Spain

- Customer care service - Box office staff- Tourist informer and attendant in formal events

Museus De Sitges, Sitges (Barcelona)

- Guided tours- Customer care service and box office staff

Master'S Degree In Tourism & Digital Marketing, Tourism And Travel Services Marketing Operations, 9.5/10

Master'S Degree In Non-Verbal Behavior & Lie Detection, Applied Behavior Analysis, 7.8/10

Master’s Degree in Nonverbal Behavior and Lie Detection has a double target. On the one hand, training non-verbal behavior analysts who.

Bachelor’S Degree In Humanities, Humanities/Humanistic Studies

Bachelor’s Degree focused on the management of today’s society’s cultural production through a broad scientific and methodological.