"My role as a Service Consultant at The Difference Card allows me to provide employers and employees with cost-effective, quality health insurance plans and develop close relationships with our clients to ensure their needs are being met. I’m proud to help clients pass along savings to their employees, in turn giving employees financial freedom to spend their hard-earned money in other areas outside of health insurance.Since 2006, the Difference Card has saved its clients on average $2,000 per employee, per year without reducing member benefits.I work one-on-one with employers through in-person and online meetings to educate them on every aspect of their Difference Card plan. My ability to create presentations, run in-person or webinar education sessions, present information, solve problems, and manage projects, and my previous experience in the health insurance industry, allow me to maintain trust in our clients. I’ve worked with industries including:🔹 Non-profits🔹 Manufacturing companies🔹 Hospitality businesses🔹 Legal and financial companies Our plans save the average client around 18%, and 35% of our clients save between 15-20% on health insurance.I bring more than 10 years of experience to my role at The Difference Card, including volunteering work providing education and support to businesses and employees.Specialties: Healthcare Savings | Custom Insurance Solution | Employee Benefits"

In 2018, I was selected as an Account Liaison at The Difference Card, and I mediated between internal departments, brokers, and human resources for effective communication and operations. I delivered active functional support by producing key documents, tracking agreements, auditing folders, and updating SalesForce. I headed building maintenance as well as managed office supplies and internal issues. I steered recruitment of new employees, organized new key card installation, and supervised second floor renovation. I diffused escalated HR and internal issues.A few key achievements in this tenure include:~ Enhanced operational efficiency levels by reorganizing office and streamlining internal working.~ Planned, coordinated, and managed events for all departments.~ Provided cover to office manager for seven months and performed as a primary contact for account manager.~ Created a new position to support clients with claims and benefit issues as well as enrollment questions.

I joined The Difference Card in 2016 as an Administrative Assistant, and I rendered robust support to customer service, management, and sales departments as well as organized files, maintained email claims submissions, and forwarded emails to concerned departments. I facilitated account management department by forwarding educational material to clients.A few key achievements in this tenure include:~ Attended meetings with account manager to accurately translate product resources from English to Spanish.~ Redefined administrative role, managing workload of several other departments.~ Quickly became an irreplaceable asset for the organization by learning each facet of key business operations.

In 2014, I was the Administrative Assistant of Dr. Jaqueline Salzman at an Independent Ophthalmology Office. I delivered exceptional services to patients for testing, refractions, and vision screening. I administered all aspects of file and record management, patient scheduling, insurance verification, medical billing, and phone communication.A few key achievements in this tenure include:~ Increased operational efficiency levels by reorganizing all files and forms.~ Updated patient forms, making them easier to enroll new patients in the system.~ Improved internet and WiFi system as well as singlehandedly ran office most of the week.

As a Ward Administrator at Fresenius Medical Care - Southern Westchester Dialysis Center in 2012, I maintained records of 270 patients for future reference, tracked hospitalizations, and liaised with transportation companies for patients. I managed monthly bloodwork withdrawal records as well as patient attendance.A few key achievements in this tenure include:~ Improved overall patient experience up customizing forms, updating grids, and ensuring quality services.~ Passionately, delivered support to patients coming for dialysis by going above and beyond basic job role.

I was the Executive & Personal Assistant at Fox News Channel in 2008, and I planned and managed calendar, daily itinerary, boat maintenance, book tour, and film appearances. I coordinated with several departments as well as with weekend show producer. I administered on-air scheduling, fan mail, autographs requests, and travel plans. I oversaw all financial claims and submissions.A few key achievements in this tenure include:~ Produced a video for an awards ceremony as well as created easy to use email templates.~ Recognized for handling last-minute travel and emergency onsite television appearances.~ Steered efforts towards maximization of social media presence.

My job consisted on entering information into a database to create the paperwork our transcribers needed to fulfill the work. Helped to manage workflow to in-house transcribers using deadlines and urgency of work. Processed over 40 transcripts a day, reviewing them for accuracy and quality control, as well as making time code adjustments. Answered phones, delivered hard copies to CBS and making sure all media was returned to client. • After promotion of Supervisor, effectively managed 25 employees of our e-transcript department, as well as assisting in managing over 15 in house employees• Began research and created new employee training manual, reducing training time by at least 25%• Taught myself how to manipulate audio for better sound and a more accurate transcript• Became an expert at visually noting audio that was too damaged to transcribe, saving time and money• Maintained cost efficient transcripts by carefully and quickly noting inaccuracies in some of the transcripts, saving the company a few hundred dollars per month

Work primarily on the register. Check out items for customers, processed orders, processed credit card payments and opened new credit card accounts.

Created logs and designed office forms to ensure a smoother workflow for staff and clients. Used my skills of problem solving and paid a great amount of attention to detail when producing audience reports for our Public Relations clients. Best accomplishment was becoming an office manager within a year. Coordinated daily with the heads of production in strategizing media tour schedules and finalizing clients' requests. Reviewed daily and weekly media tours reports and monitored out-going video placements to various public relations clients. Proofread alerts to television newsrooms and followed-up with radio and Television stations for media tours. Managed numerous large clients’ reports accounts and worked diligently with clients to ensure job satisfaction. Oversaw the daily workflow of six Public relations assistants to ensure the highest quality in media output.

Answer phones, help filming crew prep for shoots, filter story ideas from audience.