Michael Vrandecic Email & Phone Number

Conducted safety, hazard and security audits around site gather information on operations.Identified and reported safety concerns to maintain safe working environment.Recommended new and improved processes and equipment to reduce risk exposure.Recommended methods to reduce potential financial fraud losses.Monitored compliance with standard operating procedures for loss prevention, physical security, and risk management.Inspected buildings, equipment, and access points to determine security risks.Maintained documentation and reports on security-related incidents and investigations.Investigated workplace incidents and accidents and reported findings to management.Monitored security cameras and investigated unusual occurrences.Conducted safety audits and inspections to identify potential hazards and risks.Investigated potential violations of rules, regulations, policies, procedures or codes of conduct.

Handled 50+ donors per day.Input donor information into computer system per SOPs.Coordinated donor scheduling, check-in, check-out.Adhered to strict HIPAA guidelines to protect patient privacy.Transcribed phone messages and relayed to appropriate personnel.Helped patients complete necessary medical forms and documentation.Referred and screened patients to make best use of resources.Managed multi-line phone system and pleasantly greeted patients.

Monitored and authorized entrance and departure of employees and visitors daily.Inspected suspicious activities and monitored premises for criminal acts and rule infractions.Identified potentially unauthorized individuals Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.

Responsible for 25 different store locations. Completed all daily tasks and special assignments with an efficient and quality-driven approach.Performed routine maintenance on crane machines.Exceeded sale goals. Executed diagnostics, troubleshooting and evaluations on crane & claw machines

Utilized exceptional communication to connect with customers, assessneeds and present solutions.Delivered exceptional customer service through acknowledgement,communication and commitment to quality.Worked with new hires to educated them on various customer servicetasks, product specifications and company protocols.Increased efficiency and performance by monitoring team memberproductivity and providing feedback.Performed a wide range of pharmacy operations with strong commitment toaccuracy, efficiency and service quality.Assisted the pharmacist with filling prescriptionsCounted, measured, and compounded medications following standardprocedures.Counted and labeled prescriptions with correct item and quantity.Resolved non-routine issues like third party billing, computer system andcustomer service issues.Answered incoming phone calls and addressed questions from customersand healthcare providers.

Communicated customer complaints, requests and feedback to company management for swift resolution.Accurately recorded deliveryCompleted on-time deliveries by choosing the best and most efficient routes.Completed rush deliveries on tight timetables to satisfy customer needs.