Technical Program Manager
CurrentI collaborated with Product Managers to establish the business use cases and develop features to include in the roadmap. I documented comprehensive product requirements for Business approvals and created user stories that can be implemented by the engineering team. Over the past year, I have managed more than 8 projects on new features and platform expansion for various customers and monitored them to ensure timely delivery . I coordinated with my fellow Technical Program Manager to manage cross-functional dependencies and ensure on-time delivery. Finally, I created Key Performance Indicators (KPIs) dashboards to track issues, risk, and customer satisfaction to enhance internal processes