Piotr Grzesiakowski Email & Phone Number

Warszawa, Woj. Mazowieckie, Polska

• Provide timely and professional support to customers via email, chat, and other communication channels.• Assist customers in navigating Ramp’s platform, resolving issues, and addressing inquiries related to cryptocurrency transactions.• Troubleshoot technical problems and collaborate with internal teams to ensure prompt resolution.Educate users on product features, services, and best practices for using the platform securely.• Handle sensitive customer data with discretion and comply with data protection regulations.• Monitor and report recurring customer feedback to the product and operations teams to drive continuous improvements.• Maintain up-to-date knowledge of Ramp’s offerings, as well as the broader cryptocurrency and financial technology landscape.• Contribute to creating and updating help center articles and support documentation.• Build positive relationships with customers, ensuring high levels of satisfaction and retention.• Uphold Ramp Network's mission to provide seamless access to cryptocurrency by delivering exceptional customer experiences.

Warszawa, Woj. Mazowieckie, Polska

• Responding to customer inquiries and resolving technical issues related to Ramp Network products, ensuring a high level of customer satisfaction and quality service.• Collaborating with internal teams to address complex customer cases, provide insights, and help optimize support processes. Educating customers on product features and guiding them through best practices for a seamless user experience.• Monitoring and troubleshooting user issues in a fast-paced, blockchain-based environment.• Assisting customers with any issues related to transfers, such as errors or disputes regarding the payment amount, recipient, or timing.• Collaborating with the finance team to resolve issues promptly and ensuring customer satisfaction.• Compliance with AML and KYC regulations involves verifying customer identities, monitoring their transactions, and identifying suspicious activities to prevent money laundering and terrorism financing.

Warszawa, Woj. Mazowieckie, Polska

• Community Management - Managing a team of administrators, maintaining and moderating social media channels, building relationships with clients and relaying their feedback, operating with bots, and taking care of the newsflow of announcements.• Testing decentralised applications (DAPP's) based on blockchain and smart contracts.• Technical support for customers, reporting software errors, and troubleshooting.

Warszawa, Woj. Mazowieckie, Polska

• Receiving requests from users and customers (by phone, email, via ticketing systems) and providing assistance in solving technical problems.• Diagnosing and resolving software and network problems.• Providing technical support remotely using remote device management tools.• Tracking the status of IT systems and reporting potential problems or anomalies to technicians.

Dębica, Woj. Podkarpackie, Polska

• Product sales and service for business and individual customers. Sector IT.

Dębica, Woj. Podkarpackie, Polska

• Servicing bank customers, companies, and individual customers, by operating cash registers, vaults, and lending and selling bank products.• Caring for customers, and building relationships.

Londyn, Anglia, Wielka Brytania

International customer service.