Victoria Rollins Email & Phone Number

Philadelphia, PA, US

New York, New York, United States

- Develop and execute programs that provide relevant product and implementation process knowledge to employees across the organization including roles in Sales, Professional Services and Customer Solutions and Success. - Responsible for ensuring appropriate information is provided to the organization to improve employee productivity and ensure.

Remote

- Created and executed transition plan to modernize technology for 1000+ pieces of content, including vendor selection, budgeting and oversight, process design and execution, communications, and escalations management- Led globally-distributed team of analysts, administrators, and content developers, balancing resource availability across regional needs.

Remote

Greater Philadelphia Area

- Work with the Professional Services organization (including executives) to identify education and - enablement needs, make solution recommendations, and oversee solution execution. - Provide Subject Matter Expertise in the Clinical Industry and represent the needs and interests of the PS organization in the Academy Design and oversee delivery of learning.

Greater Philadelphia Area

- Diversified training methods to strengthen learning opportunities and enhance program success- Reviewed and edited all training materials for accuracy and company policy compliance- Oversaw project management for team efforts, enforcing timelines, reporting, and resource allocation- Designed and implemented operational processes for department to provide.

Greater New York City Area

Greater New York City Area

Develop, maintain, and deliver specialized four-week training program to launch off-site company call centers, including extensive cultural, industrial, and customer service training.Facilitate new hire trainings both domestically and internationally, on-boarding average of 100 new employees per year. Monitor domestic and international employee and team.

Greater New York City Area

Managed logistics for pharmaceutical meetings nationwide, averaging 250 programs monthly.Ensured that clients remained within federal, state, local, and industry compliance restrictions.Coordinated and oversaw special tasks concerning project management, productivity, new initiative launches, and training.

Greater New York City Area

Prepared episode testing and research materials suitable for school-age children, ranging from storybooks to video. Conducted focus groups to evaluate viewer interest in show and knowledge gained through an episode.Analyzed results, generated reports, and developed recommendations for improvements to episode to increase attention and knowledge gain.

Research assistant in a laboratory studying children's understanding of time.

Master Of Education - Med, Adult And Continuing Education And Teaching

Master's Thesis: Research and Best Practices in Corporate Certification

B.A., Psychology

Bachelor Of Arts - Ba, Psychology