As a Unit Head, at Arsh Management Partners, I led a team of tele-callers in providing exceptional B2B and B2C services. I successfully resolved team issues and provided training to new joiners, resulting in improved team performance and increased customer satisfaction. Additionally, I was responsible for handling all mail and telephonic communication with clients, effectively managing customer complaints and feedback.My role also involved handling all documentation-related work, including report-making and providing valuable feedback to team members to improve their work. Through my attention to detail and strong organizational skills, I ensured that all documentation was completed accurately and on time.Throughout my employment at Arsh Management Partners, I consistently demonstrated my ability to effectively manage teams and communicate with clients, leading to improved customer satisfaction and retention rates. I am proud to have contributed to the success of the organization and look forward to bringing my skills and experience to future endeavors.

As an Executive at Datamatics Pvt Ltd, I was responsible for creating records for data productivity and rejection summary reports. I also tested the IQ Application used for medical report processing, ensuring accuracy and efficiency in data analysis and validation processes.In addition, I handled all client communication for issue resolution and tracking the defect, effectively managing customer complaints and feedback. My role also involved handling all mail communication related to data analysis and validation processes.Through my attention to detail and strong organizational skills, I ensured that all records and reports were completed accurately and on time. I demonstrated my ability to effectively manage communication with clients, leading to improved customer satisfaction and retention rates.Overall, my experience as an Executive has equipped me with strong data analysis and communication skills. I am committed to leveraging my skills and experience to drive success in my future endeavors.