Vrushali Jain Email & Phone Number

Toronto, On, Ca

North York, Ontario, Canada

North York, Ontario, Canada

Toronto, Ontario, Canada

Execute daily service desk operations, ensuring the highest level of customer service and satisfaction. Observe compliance with company policies and procedures, collaborate on service enhancements and improvements of return, refund and reconciliation processes. Open new store credit cards, manage online orders, cancellations, and supplier stock.

Ontario, Canada

As store associate, I managed direct customer engagement, issues resolution and inventory.

Mumbai Area, India

As a part of the HR and Administration team at Development Bank of Singapore (DBS Bank) India headquarters, I was Executive Assistant to the Country Head HR.- Managed the daily schedule, key agendas and HR calendar utilizing MS outlook to schedule and organize meetings- Managed general correspondence, prioritized agendas for senior leader from both internal/external sources, email and call management- Organized global HR meetings looking after venue, activity agenda, communication and confirmations, managed both onsite and offsite conferences, travel coordination- Collaborated on employee engagement projects and external training workshops- Developed and implemented process improvements to maximize departmental efficiency, gained cost and time advantage by reviewing and changing corporate travel partner in order to mitigate ongoing operational hurdles with existing travel partner- Managed HR data filing, invoice payments, expense management accounting for reimbursements and third-party vendor payments. Followed company guidelines to comply with audit requirements, eligibility and grade criteria- Assisted the recruitment process with candidate communication, interview day orientation promoting DBS Bank as a workplace of choice- Maintained contact database of employees, customers & suppliers- Managed travel for the HR managers including visa, tickets, foreign exchange, hotel- Interacted with third party vendors like banks, travel agents, etc. for HR related services, ensured service delivery, claim settlements

Mumbai Area, India

Powerica is a leading manufacturer of Cummins Diesel and Gas Generators in India. As Executive Assistant to the Director, I undertook the below:- Managed the daily calendar and schedule including local and international travel- Provided exhibition support including documentation, stall setup, sample arrangement, display management, key invitation and tracking, team travel arrangement- Assisted in drafting global HR documentation including presentations, new policy instructions- Conducted salary processing, attendance, with-holding tax payments & quarterly returns- Co-ordinated with the bank relationship managers for daily operations and maintained company’s current accounts & personal accounts, ensured sufficient fund balance

Mumbai Area, India

HPPL, a member of the €3 billion Finnish Huhtamaki Worldwide, provides packaging material to Ferrero, PepsiCo, Unilever, etc. As a junior officer, I was responsible for the following:- Processed payroll for 1000+ staff, statutory reports (PF, PT, ESIC) and gratuity, reimbursement, investment declaration and income tax- As part of the employee engagement committee, I contributed to the planning & execution of events & activities including generating proposals for senior management- Organized annual day, women’s day, kid’s day, Christmas, Diwali, offsite conferences and team competitions