• Proactively partnered with cross-functional teams to plan and lead complex data analysis initiatives, delivering insights to enhance Net Promoter Score (NPS) and customer experience• Extracted and examined data from multiple sources, including data lakes, databases, and data models• Developed Tableau dashboards to visualize airport station data, enabling data-driven decision-making and customer satisfaction improvement• Presented actionable insights to leadership, contributing to increased NPS scores and customer loyalty

• Accomplished standardized formulas and formatting for Excise Tax files, reducing discrepancy and potentially saving $50K per month per state• Constructed a Power BI visualization of tax scoreboard to enhance visibility and track returns, saving 10 to 15 hours monthly for Tax Director• Ensured accurate DEP facility updates in the Avalara, averting potential penalties and potential saving up to $60,000 annually

Client: Manufacturing (QlikView, SAP and EDW source, SQL)• Designed and developed dashboards leveraging QlikView to analyze issue influx, resolution time and identify bottlenecks cogently, that helped decrease SLAs by 50%• Architected the data model and optimized the data workflow to cut down memory usage on Qlik server which helped improve the dashboard load time by 1.2x• Collaborated with the stakeholders to develop dashboards to easily identify and address data quality issues• Supervised Qlik and Skybot admin console to monitor and optimize job performance and minimize overall processing time on server• Monitored high priority applications and communicated job status to customers that helped in resolving data discrepancies and enabled customers to access the most up to date reports for decision making

Client: Internal Client - CIO - Travel and Expense Analytics (QlikView, Qlik Sense, Tableau, SQL)• Collaborated with UI/UX designer to finalize the design & development of dashboard reports using Qlik that helped business take strategic decisions around travel expenses and policies• Interacted with customers daily to understand the requirements, planned & developed analytics dashboards in Qlik using agile methodology that helped stakeholders gain insights on how to manage travel, meetings, and other material expenses• Architected dashboards using multiple data sources including hive, flat files, SQL to deliver decision driven insights to the stakeholdersregarding carbon footprints which aided business to take actions against CO2 emission• Executed security policies on dashboards that enabled customers to control data governance and access management strategies• Performed optimization techniques at data model level that helped in fine tuning the performance of analytical dashboards• Leveraged CI/CD pipelines to automate deployment of applications and analytical dashboards to the production server following SDLC process

Client: Internal Client - CIO (Salesforce Einstein Analytics, SAQL)• Developed, delivered and supported various Einstein Analytics dashboards that helped customers to understand the local market business in Chicago, USAClient: Retail (QlikView, Teradata BI, SQL) • Interacted with onshore team as an integral member of kick off and daily scrum meetings for requirement gathering and delivered the project in critical timelines• Built Qlik dashboards using historical data that allowed business stakeholders to visualize monthly/yearly trends and perform actions such as opening new outlets, providing discounts, applied new policies based on data provided in customer survey etc.

Client: Retail (QlikView, Teradata BI, SQL) • Interacted with onshore team as an integral member of kick off and daily scrum meetings for requirement gathering and delivered the project in critical timelines• Built Qlik dashboards using historical data that allowed business stakeholders to visualize monthly/yearly trends and perform actions such as opening new outlets, providing discounts, applied new policies based on data provided in customer survey etc.