Sai Charanyan Iyer Email & Phone Number

Bahrain

In my role as Head of Group FCC Operations & Specialised Services at Bank ABC in Bahrain, I designed, built, and operated the Financial Crime Compliance CoE for the group. I developed a strategic roadmap and successfully centralized Financial Crime Control processes. I established operational frameworks, and partnered with internal and external teams to meet business objectives. I engaged with the senior management on group-wide projects. My achievements include delivering sustained cost savings of cUSD 1Mio via automation and optimizing false positive rates of the Transaction screening system to align with industry benchmarks.The additional portfolios I managed include Nostro and Cards Reconciliation, Internal Control, Account Administration and Operational Support.

Singapore

The primary FCC Controls liaison for all US and UK Regulator & Monitor engagements. Key responsibilities included • Managing all Monitor and regulatory engagements relating to FCC Systems and Controls• Advising the Head of FCCs and MLROs across the group on the information requests received from the Monitors. Validate the data/ information received prior to submission. • Engage with the monitors to provide progress updates on the FCC Transformation programme of the bank.• Validating the reports produced by the Monitors and ensure factual accuracy prior to submission to the regulatorsHighlights and Key achievements:- Successfully managed the global monitor engagements pertaining to the NYDFS, OFAC, DOJ, FRB and the FCA

Chennai

• Built and managed Quality Assurance teams for Financial Crime Control processes - Transaction Surveillance and Customer Screening and Name Screening across different geographies - India, Malaysia and China.

Chennai, Tamil Nadu

Led a team of c100 Financial Crime specialists that managed Transaction Monitoring alerts for the United States of America (Private Bank), the United Kingdom and for countries based in North-East Asia, South-East Asia, India, Middle East & Africa.Highlights and Key achievements: - Built teams and operationalised ‘Automated Transaction Surveillance’ for 13 African countries.- Rolled out Transaction Monitoring operating model changes across three Global hubs.- Pioneered the first Vendor engagement for Financial Crime Compliance Operations. - Trained and Certified a team of consultants in the US to support Transaction Monitoring. - Championed the Tri-Hub Governance model.

Visakhapatnam

Assistant Vice President Operations for Financial Crime Compliance and User Acceptance Testing Operations. Led and managed a team of c270 and a revenue portfolio of USD 5 Million per annum. Processes Managed: • Financial Crime :Transaction Monitoring, Payment and Cash Management monitoring (PCM), Transaction Analysis for the Sub-Poenas, Periodic Customer Screening (CSU), Enhanced Due Diligence (EDD) on Banks, Entities & Politically Exposed Persons, • Testing: Test Script Creation, Test Execution and Release Management of Cards applications.Highlights and Key achievements:- Drove quality value-added activities including Six Sigma projects and process reviews resulting in efficiency improvements and cost reduction . Delivered $1.5M in hard and soft saves from 2008 through 2010.- Promoted employee engagement activities within the area of responsibility and the site, contributing to GSC Vizag achieving engagement scores from 82% in 2007 – 2009 and winning the “Best Place to Work” award in 2007.

Visakhapatnam, India

July 2007 to October 2008: Operations Manager for HSBC Middle East contact centre. April 2006 to July 2007: Operations Manager for UK Offshore banking services, First Direct - United Kingdom and Credit Card Application processing - Indonesia. December 2004 to March 2006 : Operations Manager - HSBC European Union account maintenance activities. Highlights and Key achievements:- Successfully re-migrated HSBC UK processes to HDPL, Sri Lanka - Achieved the highest employee engagement score in the Centre- Pioneered the first ‘Non-English’ migrations to HSBC Global Resourcing to India from Indonesia.- Lead the implementation of Transaction Pricing Model for the centre

Hyderabad, Visakhapatnam

June 2004 to 30 November 2004: Assistant Manager - Credit Insurance processes, Household, New Jersey, USA. Jan 2002 to May 2004: Assistant Manager - HSBC Offshore Banking services, UK. August 2001 to December 2002: Assistant Manager - HSBC Asset Finance - UK. - One of the top 10% of staff to be awarded annual ESOP in recognition of strong performance.

Entrepreneur & Customer Service professional

Insead Leadership Programme For Senior Executives, General Management And Business Administration

Postgraduate Certificate In Banking And Finance Law, Financial Crime And Fintech Laws, Merit

Bachelor Of Business Administration, Business Administration And Management