Vanessa Domingues Email & Phone Number

Scotch Plains, Nj, Us

Remote

Support Clinical Operations Supplier Engagement and Monitoring Oversight groupsPreparation, collection, tracking, maintenance, quality control, distribution, and archiving of clinical monitoring Initial internal point of contact and provide liaison support between study site, Field Monitor and Study ManagementMaintenance of applicable clinical systems data associated with study conductDevelopment of program specific standards (e.g., agendas, minutes, filing structure, team materials).Meeting, events, and training logistics and planningCreation and maintenance of databases or tracking toolsProject coordination activitiesParticipate in the development, review, implementation and updating of key standard processes that lead to positive and measurable impact for clinical programs managed by the clinical management team (e.g., quality, efficiency, consistency)Assist with management of clinical systems updates, enhancements and master data stewardship as requiredSupport coordination of project activities and liaise between global affiliates, external vendors, and clinical research teams as requestedServe as a resource to departmental personnel and external service providers in areas of expertise including applicable internal database and electronic systems applications (e.g., EDMS, CTMS, eTMF, legal databases, QMS, etc.) and process management (e.g., contracting, document management, etc.)Assists with the management of ESP counterparts and processes for vendors / external service providers / contract personnel implementing program level activities specific to assigned job responsibilities (e.g., meeting coordination, advisor contracting, OST training, etc.)Support with tracking and reporting of Key Performance Indicators (KPIs) and metrics for quality oversight of applicable clinical operations related activities as assignedCollaborate/Interact with internal and external stakeholders as related to conduct of required job responsibilities

Princeton, New Jersey, United States

Support Otsuka clinical trials’ eTMF in Wingspan and VeevaClinical inspection activities as assignedParticipate in the development, review, implementation and updating of key standard processes including plan creationAssist with management of clinical eTMF system updates, enhancements and master data stewardship.Support coordination of project activities and liaise between global affiliates, external vendors, and clinical research teams.Serve as a resource to departmental personnel and external service providers in areas of expertise.Assists with the management of ESP counterparts and processes for vendors / external service providers / contract personnel implementing program level activities specific to assigned job responsibilitiesSupport with tracking and reporting of Key Performance Indicators (KPIs) and metrics for quality oversight of applicable clinical operations related activities as assignedCollaborate/Interact with internal and external stakeholders as related to conduct of required job responsibilities

Princeton, Nj

Assist in the maintenance, quality control, distribution, and archiving of clinical documents and reportsSupport the development of program specific standards (agendas, minutes, filing structure, team materials)Coordinate and participate in internal and external project meetings, events, and trainings to include evaluating alternatives and making decisions regarding logistics; pricing for site and audio/visual set-up, and catering; drafting and distribution of meeting materialsCollaborate with key advisors, vendors, and external service providers in preparation and maintenance of Clinical Statements of Work (SOW) related to Study Contracts; Confidential Agreements; terms of service; budget creation and template structureCreate and maintain databases and tracking tools used to manage assigned studies in IMPACTManage and collaborate with CRO counterpart, cross-functional team members, global affiliates, and external services providers in order to meet performance standards of quality; and timeliness while adhering to budget guidelines in accordance to project deliverables

Administer and interpreter of a variety of tests such as air and bone conduction, and speech reception and discrimination tests to determine type and degree of hearing impairment, site of damage and effects on comprehension and speechEvaluate test results to determine communication problems Provide the most appropriate recommendations based on hearing needsAchieve and maintain levels of professional statistics that are indicative of a high standard of patient careWork within a team environment to achieve center goals Maintain expertise in the selling, fitting and troubleshooting of current hearing aid technologyComply with FDA guidelines

Whippany, New Jersey

Administer and interpreter of a variety of tests such as air and bone conduction, and speech reception and discrimination tests to determine type and degree of hearing impairment, site of damage and effects on comprehension and speechEvaluate test results to determine communication problems Provide the most appropriate recommendations based on hearing needsAchieve and maintain levels of professional statistics that are indicative of a high standard of patient careWork within a team environment to achieve center goals Maintain expertise in the selling, fitting and troubleshooting of current hearing aid technologyComply with FDA guidelines, HEARx practice guidelines and QPG protocols

Paramus, Nj

Manage clinic schedule to ensure efficient and expedient patient care Utilize CMS to maximize center efficiency by setting appointments, scheduling provider availability, scheduling center availability, updating patient information, physician information, and entering and tracking orders/invoices. Communicate effectively via telephone, e-mail, and postal mail Work within a team environment to achieve center goals Maintain a clean, inviting, and friendly environment for current and potential patientsMaintain detailed and accurate records of cash and bank depositsMaintain detailed and accurate records of center inventoryMaintain basic knowledge of hearing instrument function and troubleshooting

Avenel, Nj

Manage Travelocity licensing approvalsManage phone linesManage office filesSupport staff of three team membersData Input for propriety systemsAssist in organizing and managing member accountsConduct quarterly audit

Avenel, Nj

Handles incoming calls or inquiries from prospective customers or clientsAssists customers effectively by solving customer disputesProvides customer additional information or explains servicesDiscusses products offered and ensures customer satisfactionTactfully handles confrontational or stressful interactions with the publicCompletes supporting paperwork and data entry as requiredAccurately captures customer informationCreates and maintains service reports

Meet/greet members and assist with sign-inManage phone lines, schedule/confirm appointments and assist customer with concernsMaintain office supply inventoryProvide information and tours to prospective membersDevelop and implement engaging incentive programs for membersCreate tracking system for member correspondence/interestSupport staff for four team membersData Input for propriety systemsResponsible for managing 400 member personal information filesManage Web site and create Web pages using HTML formatting codesAssist in organizing and managing member eventsCollect payments using Electronic Fund Transfer and conduct monthly auditsConduct quarterly Data Privacy audit

Answer phones Data input using QuickBooks, Access, and WordFile paperworkPrepare mailings for membersManage daily earning recordsSpeak to members about membership fees and answer questionsOrganize and manage member events

Bachelor Of Arts (B.A.), Speech Pathology

Psychology