Vilaylak Sensouk Email & Phone Number

United States

Des Moines, Iowa Area

Resolve and respond to complex research inquires and complaints; working with customers, 3rd parties, lenders and internal departments. Work with different computer programs in order to process loans accurately and proficiently. Preparing and submitting documents, data and records according to department procedures and government regulations. Handle home.

Ames, Iowa

Supervised cleaning staff closely monitored job performance and reported issues to management. Investigated complaints regarding housekeeping service and equipment and took corrective action. Accepted accountability for all assigned building keys, master keys and access cards.

Des Moines, Iowa Area

Responded to phone calls from members and assisted them in finding an answer to their solutions, ensuring member satisfaction, Researched information using available resources from system provided by company, Entered new customer information and updated existing information into system providing an organized work setting, Routed phone calls to appropriate.