I have a Degree in Automobile/Automotive Mechanics Technology from Universal Technical Institute, Inc., where I learned the fundamentals of vehicle repair and maintenance. I am currently a Service Advisor at Mazda, where I am responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians.In my role as a Service Advisor, I use my problem solving, communication, and organization skills to provide excellent customer service and ensure customer satisfaction. I greet customers and help them determine repairs and relevant costs, maintain up-to-date knowledge about the employer’s range of services, and contact customers to update them about their vehicle’s repair status. I enjoy working with a diverse team of professionals and learning from their expertise and feedback. I am passionate about automotive technology and always eager to expand my knowledge and skills in this field.