Suhas Kumar Email & Phone Number

Us

Product: MyUHC (myuhc.com)Revamped MyUHC as a Product Manager and Engineer, driving technical innovation and product success for 39.7 million members.Key Achievements: • Discovered accessibility gaps, managed 10-person team to 100% compliance, reduced related defects by 95%.• Led SSO initiatives, increased member retention by 23% and facilitated comprehensive healthcare access through targeted partnerships.• Defined metrics for Canary Readiness, including traffic distribution, and analyzed Datadog dashboards to ensure 99.99% uptime and minimal customer disruption.• Identified process inefficiencies, optimized development workflow, elevated team velocity by 17%, reduced dependencies.• Detected collaboration needs, launched wiki MVP, saved 4-7 hours/week per employee, boosted productivity.• Analyzed customer journey, launched deeplink MVPs, strengthened conversion rate by 35% for targeted member segments.• Defined and executed API integration strategy for payment and content management systems through strategic planning, reducing payment processing time by 30% and providing a secure, efficient, and user-friendly payment experience.• Promoted effective stakeholder collaboration, bridging business needs, design, and development to drive efficient project management and on-time feature releases.

London, Gb

Product: TestNav (Equation Editor, Connect)As part of the TestNav product team, I contributed to the Equation Editor (JavaScript) and TestNav Connect (React) impacting the learning outcomes of over 50 million students.Key Achievements:• Studied user feedback and guided implementation of cross-platform keyboard shortcuts, increased engagement by 40%.• Uncovered score inaccuracies via data analysis, championed "soft parentheses" feature, improved user satisfaction and score accuracy by 95%.• Developed and executed a product vision to scale a chat prototype using Amazon’s Chime SDK, enabling real-time communication and collaboration for 50+ concurrent users• Discovered delivery delays adopted AWS prototype for stakeholder input, accelerated product launches by 70%.Accessibility Equation Editor: https://accessibility.pearson.com/resources/aee/aee-text.php

Iowa City, Iowa, Us

• Conducted regular one-on-one sessions with 450+ students, identifying 70% of pain points and providing tailored solutions, resulting in 15% increase in student success in their test scores.• Facilitated Tableau workshops for 100+ students, empowering them with data analysis and visualization skills, leading to 50% increase in informed decision-making.• Established an iterative feedback loop through regular office hours, resolving all (100%) student issues, resulting in 80% increase in student satisfaction.• Developed effective grading system, provided timely feedback, and improved student outcomes.

Iowa City, Iowa, Us

Product: BuildUIAs a Full-Stack Developer, I accelerated application development by designing and building payment system. Leveraged Angular, Java Spring, and SQL to optimize performance, enhance scalability, and implement robust features. Collaborated with cross-functional teams to deliver high-quality solutions.Key achievements:• Identified slow search performance, re-engineered with Angular pipes, increased performance by 10%.• Developed RESTful APIs for the payment system by leveraging distributed architecture and caching mechanisms, enhancing system performance and scalability.• Optimized data access and analysis by developing complex SQL queries, stored procedures, and database objects.• Wrote comprehensive unit tests, ensuring code quality and reducing defects by 35%.

Bangalore, Karnataka, In

Developed scalable application, using C# and .NET, gained expertise in SDLC.Key achievements:• Promptly addressed critical bugs, delivered RCAs, reduced issues by 30%, achieved highest satisfaction rate.• Streamlined manual processes, collaborated with the development team to write efficient SQL scripts, minimize daily employee effort by 11%.• Mastered software development life cycle (SDLC) using C# and .NET technologies, enhancing overall development capabilities.• Designed and implemented relational databases, schemas, and stored procedures using SQL and PL/SQL, improving data management efficiency.• Mentored team members as a subject matter expert (SME), fostering knowledge sharing and team growth.

Ibm Ai Product Manager Professional Certification

Master Of Science - Ms, Information Technology

Master’S Degree, Computer Science

Bachelor’S Degree, Computer Science