Suhas Kumar Email & Phone Number

US

• Product: MyUHC (myuhc.com)Revamped MyUHC as a Product Manager and Engineer, driving technical innovation and product success for 39.7 million members.Key Achievements:
• Discovered accessibility gaps, managed 10-person team to 100% compliance, reduced related defects by 95%.
• Led SSO initiatives, increased member retention by 23% and facilitated comprehensive healthcare access through targeted partnerships.
• Defined metrics for Canary Readiness, including traffic distribution, and analyzed Datadog dashboards to ensure 99.99% uptime and minimal customer disruption.
• Identified process inefficiencies, optimized development workflow, elevated team velocity by 17%, reduced dependencies.
• Detected collaboration needs, launched wiki MVP, saved 4-7 hours/week per employee, boosted productivity.

London, GB

• Product: TestNav (Equation Editor, Connect)As part of the TestNav product team, I contributed to the Equation Editor (JavaScript) and TestNav Connect (React) impacting the learning outcomes of over 50 million.
• Studied user feedback and guided implementation of cross-platform keyboard shortcuts, increased engagement by 40%.
• Uncovered score inaccuracies via data analysis, championed "soft parentheses" feature, improved user satisfaction and score accuracy by 95%.
• Developed and executed a product vision to scale a chat prototype using Amazon’s Chime SDK, enabling real-time communication and collaboration for 50+ concurrent users
• Discovered delivery delays adopted AWS prototype for stakeholder input, accelerated product launches by 70%.Accessibility Equation Editor: https://accessibility.pearson.com/resources/aee/aee-text.php

Iowa City, Iowa, US

• Conducted regular one-on-one sessions with 450+ students, identifying 70% of pain points and providing tailored solutions, resulting in 15% increase in student success in their test scores.
• Facilitated Tableau workshops for 100+ students, empowering them with data analysis and visualization skills, leading to 50% increase in informed decision-making.
• Established an iterative feedback loop through regular office hours, resolving all (100%) student issues, resulting in 80% increase in student satisfaction.
• Developed effective grading system, provided timely feedback, and improved student outcomes.

Iowa City, Iowa, US

• Product: BuildUIAs a Full-Stack Developer, I accelerated application development by designing and building payment system. Leveraged Angular, Java Spring, and SQL to optimize performance, enhance scalability, and.
• Identified slow search performance, re-engineered with Angular pipes, increased performance by 10%.
• Developed RESTful APIs for the payment system by leveraging distributed architecture and caching mechanisms, enhancing system performance and scalability.
• Optimized data access and analysis by developing complex SQL queries, stored procedures, and database objects.
• Wrote comprehensive unit tests, ensuring code quality and reducing defects by 35%.

Bangalore, Karnataka, IN

• Developed scalable application, using C# and.NET, gained expertise in SDLC.Key achievements:
• Promptly addressed critical bugs, delivered RCAs, reduced issues by 30%, achieved highest satisfaction rate.
• Streamlined manual processes, collaborated with the development team to write efficient SQL scripts, minimize daily employee effort by 11%.
• Mastered software development life cycle (SDLC) using C# and.NET technologies, enhancing overall development capabilities.
• Designed and implemented relational databases, schemas, and stored procedures using SQL and PL/SQL, improving data management efficiency.
• Mentored team members as a subject matter expert (SME), fostering knowledge sharing and team growth.

Ibm Ai Product Manager Professional Certification

Master Of Science - Ms, Information Technology

Master’S Degree, Computer Science

Bachelor’S Degree, Computer Science