Victoria Shulman Wojciechowski Email & Phone Number
Who is Victoria Shulman Wojciechowski? Overview
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Victoria Shulman Wojciechowski is listed as Senior Customer Service Manager at Mitek Systems, a with 737 employees, based in West Palm Beach, Florida, United States. AeroLeads shows a matched LinkedIn profile for Victoria Shulman Wojciechowski.
Victoria Shulman Wojciechowski previously worked as Customer Success Manager at Catalyst Software and Senior Customer Onboarding Manager at Privy. Victoria Shulman Wojciechowski holds Certificate, Full Stack Web Development from Michigan State University.
Email format at Mitek Systems
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About Victoria Shulman Wojciechowski
👋 Vickee Shulman Wojciechowski 📍 West Palm Beach, Florida 💻 Customer Success and Onboarding Professional🎉 2 cats, 2 dogs and over 50 house plantsProud to share that I have over 10 years of experience in customer facing roles, each one has taught me valuable lessons and fostered my solutions driven mindset. My passion for technology brought me back to Michigan State University a few years ago to earn a certification in full stack web development. Soon after graduating from MSU's bootcamp, I joined Privy's Customer Success team where I was fortunate enough to enjoy 1.5 years of growth supporting small to midsize businesses, pushing product adoption and utilization, and consistently exceeding team goals.As of April 2023, I am thrilled to share that I've started my next adventure with Catalyst as a Customer Success Manager. I work alongside some of the most talented individuals who have helped me further immerse myself into the world of CS. Let's talk CLG! 🚀 💜🅽🅾🆃🅰🅱🅻🅴 🆂🅺🅸🅻🅻🆂Client relations? I'm here to build, maintain and elevate them 🙋🏻♀️Documentation? I'll read, review and update it ✅Time-management skills? Color coordination on the calendar is the key 🔑Product adoption? I'll learn the in's and out's before sharing with others, never afraid to ask a question when I'm unsure❓Customer journey? Let's map it 🗺Tech stack? Microsoft Office, Google Workspace, Salesforce, Mixmax, HubSpot, Slack, ZenDesk, Catalyst, MERN, HTML/CSS… to name a few 👩🏻💻Cross team functionality? I pride myself on my positivity and it has lead me to sit at a variety of tables, I look forward to joining yours one day 🥰
Listed skills include Customer Experience, Print Design, Social Media, Kpi Dashboards, and 45 others.
Victoria Shulman Wojciechowski's current company
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Victoria Shulman Wojciechowski work experience
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Customer Success Manager
Current
Senior Customer Onboarding Manager
- Responsible for orchestrating a customer journey for Privy's most important accounts (30-50 monthly sessions) amounting to $350,000 in annual revenue - Pioneered Premium Onboarding program with 45 contracted clients, managing 90-day relationship and expanding initial commitments through contract renewals - Consistently exceeded customer utilization and feature adoption KPIs, 5-7 quarterly contracts secured and maintained 90%+ call attendance rate- Conducted interviews, training, and team mentorship on internal processes and onboarding operations- Utilized CS tools and CRM to manage day-to-day tasks, automate outreach and share frequent updates with book of business
Customer Onboarding Manager
- Met with 30-50 merchants monthly to educate them on our platform and provide top tier onboarding services- Conducted 4-6 daily onboarding sessions with Shopify and non-Shopify merchants to drive product adoption and set the foundation for scaling revenue- Maximized customer satisfaction and minimized churn with utilization strategies and trend analytics- Identified gaps with documentation and implemented prompt and successful solutions to enhance workflows- Collaborated with other teammates to produce and reach quarterly OKRs and KPIs- Advise Shopify and non-Shopify merchants on how to increase their business using automation
Account Specialist
- Represented Diageo brands in Metro Detroit - Managed 50+ accounts across territory- Hosted staff trainings, educated customers and employees on products- Weekly on-premise activations - Assisted sales team with ride-along and cross collaborative efforts in accounts - Utilized social media daily to promote new products and innovation
Quality Specialist
- Represented Diageo Beer Company across Metro-Detroit - Assisted local distributors with on-premise sales and activation - Educated bars, restaurants and chains on Guinness and other brands owned by the Company- Hosted quarterly teamwork events to help show appreciation for my network- Traveled 50+ miles daily to make in account visits and ensure quality service was being delivered - Worked with print shop to order menus, posters and inserts
Legislative Assistant
Research Assistant
Colleagues at Mitek Systems
Other employees you can reach at miteksystems.com. View company contacts for 737 employees →
Joe Smith
Colleague at Mitek SystemsJammu & Kashmir, India
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Elizabeth Gibson
Colleague at Mitek SystemsGreater Toronto Area, Canada
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Dawn Mitchell
Colleague at Mitek SystemsMilton Keynes, England, United Kingdom
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Ali Mostafa
Colleague at Mitek SystemsSaudi Arabia
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Jordi Bauza Navarro
Colleague at Mitek SystemsSant Joan Despí, Catalonia, Spain
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Yasmin Saad
Colleague at Mitek SystemsCologne Bonn Region, Germany
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Sejal Prajapati
Colleague at Mitek SystemsGreater Sydney Area, Australia
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Rubén Villalpando Bremont
Colleague at Mitek SystemsAtizapán De Zaragoza, México, Mexico
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Jamie Higgins
Colleague at Mitek SystemsUnited States
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BZ
Brett Zapatos
Colleague at Mitek SystemsUnion City, California, United States
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Victoria Shulman Wojciechowski education
Certificate, Full Stack Web Development
Bachelor Of Arts (B.A.), Political Science And Government
Frequently asked questions about Victoria Shulman Wojciechowski
Quick answers generated from the profile data available on this page.
What company does Victoria Shulman Wojciechowski work for?
Victoria Shulman Wojciechowski works for Mitek Systems.
What is Victoria Shulman Wojciechowski's role at Mitek Systems?
Victoria Shulman Wojciechowski is listed as Senior Customer Service Manager at Mitek Systems.
Where is Victoria Shulman Wojciechowski based?
Victoria Shulman Wojciechowski is based in West Palm Beach, Florida, United States while working with Mitek Systems.
What companies has Victoria Shulman Wojciechowski worked for?
Victoria Shulman Wojciechowski has worked for Mitek Systems, Catalyst Software, Privy, Inspira Marketing Group, and Michigan House Of Representatives.
Who are Victoria Shulman Wojciechowski's colleagues at Mitek Systems?
Victoria Shulman Wojciechowski's colleagues at Mitek Systems include Joe Smith, Elizabeth Gibson, Dawn Mitchell, Ali Mostafa, and Jordi Bauza Navarro.
How can I contact Victoria Shulman Wojciechowski?
You can use AeroLeads to view verified contact signals for Victoria Shulman Wojciechowski at Mitek Systems, including work email, phone, and LinkedIn data when available.
What schools did Victoria Shulman Wojciechowski attend?
Victoria Shulman Wojciechowski holds Certificate, Full Stack Web Development from Michigan State University.
What skills is Victoria Shulman Wojciechowski known for?
Victoria Shulman Wojciechowski is listed with skills including Customer Experience, Print Design, Social Media, Kpi Dashboards, Product Knowledge, Client Relations, Node.Js, and Mongodb.
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