Victoria Dowd Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Boston, Massachusetts

Box office management. Customer service for ticketing issues. Set design, construction, and painting, Prop creation and management, Stage management and stage crew coordination. Troubleshooting issues with set, lights, and props. Creation of website. Management of company Twitter account. Founding member of the marketing/fundraising team.

Theater management. Customer service for ticketing, service, and other issues. Staffing, scheduling, and employee reviews for a staff of 20. Inventory and ordering for bar/cleaning products. Basic maintenance around the theater. Stage management during performances. Crowd control & responsible alcohol service. Ensuring safety for all patrons and staff. Nightly reporting and accounting, cash handling all daily profits.

Greater Boston Area

Provincetown, Ma

A seasonal bar/restaurant with a focus on live music. Responsibilities include full bar service, including a large menu of specialty and craft cocktails, stocking, and register-based cash handling.

Provincetown, Ma

Sole employee (outside of ownership) of this seasonal fashion and drag emporium, located in busy resort town. Responsibilities included store opening/set up, stocking product, accepting deliveries, ringing up customers, cash handling, pricing items, tagging items, maintaining store order and cleanliness, store inventory, advising customers on makeup variety and application (both for beauty and sfx), wig maintenance, advising customers on wig styles and care, aiding customers with trying on wigs, placing makeup orders with suppliers, promoting store events, and closing store for both the end of each day and the end of the season.

Cambridge, Ma

Manage all aspects of onboarding as well as HR responsibilities for the University Relations program: Make formal offers to co-ops/interns; shepherd students through the onboarding process; run background checks and drug screenings; advise managers about co-employment liability and how to minimize it; conduct new hire orientation; answer all student questions regarding time off and benefits; handle HR issues up to and including termination of workers; be main HR point of contact for students during their time onsite. Also use and maintain information on the company’s VMS website.

Quincy, Ma

Manage all aspects of the hiring procedure for our largest client: educate potential candidate about the hiring process; track candidate progress through application operation; schedule and manage all segments of the interview process; inform all parties about the status of interviews; run background checks; create offer letters; manage information for onboarding new hires into Workday; assist in relocation authorization; act as point person for all candidate interaction throughout procedure.Also responsible for creating and streamlining internal SOPs, sourcing candidates for internal staffing, interviewing/training internal hires, research projects as needed, data entry/management, and candidate outreach via LinkedIn and Constant Contact.

Norwell, Massachusetts

Fielding problematic customer service insurance issues with clients, agents, and lending institutions; processing insurance documentation; researching missing information to problem-solve incomplete forms.

Brockton, Massachusetts

Randolph, Massachusetts

Database creation and management; writing and editing company correspondence; event planning for company meetings; quality control analysis on sales orders; digitizing information and data entry.

Boston, Massachusetts

Boston, Massachusetts

Boston, Massachusetts

Boston, Massachusetts

Barnstable, Massachusetts

South Yarmouth, Massachusetts

Responsibilities included customer service, managing and training others, filing of paperwork, taking reservations, customer mailings, managing office telephones, pricing quotes, dock management, taking customer information, handling financial transactions (cash, checks & credit cards), reconciling daily receipts of a minimum of $20,000 a day (double that during a busy holiday weekend), inventory/stocking, advertising, maintaining reservation logs, waiver paperwork management, opening/ closing the office, task delegation, delivery of safety speech to customers.

Hyannis, Massachusetts

South Yarmouth, Massachusetts

Education record

Education record