Vts Lakshmana Kumar Email and Phone Number
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A Self-starter, an out of box thinker, Lean management expert and a Turnaround specialist… and Having ability to translate management vision into a reality .. A team builder and a Motivational speaker … with 30 + years of operational experience with a pan India ExposureSpecially trained on High Performance Culture and Worldwide Excellence System – A in house training module designed by Harvard Business School and Dr. Gary P. Hamel on core competency Brands Handled : Whirlpool, Indesit , Bosch – DOI Products , IFB Industries , Roca & Parryware , Philips Lighting , Havells and Eureka ForbesCurrent Assignment :-A great opportunity to work with a first generation entrepreneur to turnaround Youngman Group Business revenues by just mapping opportunities and improving productivity of internal resources with an effective working capital management and online reviews & controlsThe end result :- 1. Operational consistency and “Three and half times increase in turnover in last 4 years “2. Each SBU has become a successful role model on pan India3. Three times increase in Employees take home pay 4. Making each SBU a profit center by ensuring ROI of Vendors / Dealers5. Created online review and control mechanism with zero investment6. Created a second line leadership bank with a clear career plan to drive the business for next 10 yearChallenges / Opportunities:-1. Had an opportunity to work with 6 National / International Brands , 400 + Retailers and 200+ employees2. Business consistency with a uniform growth to manage working capital3. Retention of employees and quality VendorsAbout current Company :-A well-diversified Group in to Constructions , Retail ( FMCG Products ) , Interior, Textile and Support to provide total Home Solutions under one roof.
Youngman Group
View- Website:
- youngmanwm.com
- Employees:
- 23
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Group Business HeadYoungman Group Sep 2008 - PresentChennai Area, IndiaFrom Sept-08- to till now - YOUNGMAN GROUP- Working as a Group BUSINESS HEAD to Sell & Service FMCG products of leading brands like Philips Lighting , Parryware,Roca , Havells & Boscho Profit Centre Head - Handling of 7 Divisions and 200+ Manpowero To formulate business polices relating to Sales and Customer Support to ensure effective service to all customers , suppliers and retailers.o To co-ordinate with Marketing and Sales team for designing Sales & Marketing promotional schemes , Advertisements, Events , etc.. for product promotiono To ensure the methods and contents of training programmes are updated and that continuous training is given to the team at frequent levels for consistency in operations. o To formulate Yearly budgets for the Marketing & Sales departments and monitoring & reviewing the performance of the departments regularly.o To formulate policy for overall business growth and timely implementing for results.Professional Achievements1. Consistency in Business growth , Operational Gross Margins and Operating profits2. Three fold increase in turnover in last 4 years 3. All 7 divisions are profit centers 4. Initiated 10 years career plan to all employees for retention5. Optimum utilization of manpower and working capital -
Asst. General Manager - ServiceEta Star Appliances Pvt Ltd Ltd Jan 2008 - Aug 2008Home Appliances - Washing Machines , Refrigerators , Dish Washers and Air conditioners of Indesit , O-General , Ariston , Scholtes and Hotpoint brands .As a head of customer support and responsible for the giving below key result areas . Setting of service , Formulate Policies , Training the team , Selling of spares & Maintenance Contracts Profit Centre Head
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National Head Service – Retail DivisionEureka Forbes Ltd . Jun 2007 - Jan 2008As a head of customer support and responsible for the giving below key result areas . Setting of service , Formulate Policies , Training the team , Selling of spares & Maintenance Contracts Profit Centre Head
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National Customer Care ManagerParryware Roca Pvt . Ltd Nov 2005 - Jun 2007As a head of customer support and responsible for the giving below key result areas . Setting of service , Formulate Policies , Training the team , Selling of spares & Maintenance Contracts Profit Centre Head
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Regional Service ManagerIfb Industries Ltd May 2004 - Oct 2005Primary Responsibilities: o To achieve High Level of Customer Satisfaction and establishing Brand Image.o Conducting Training and Refresher programmes to Dealer , Service Franchise Technicians & Field Staffo Developing an effective MIS to monitor all Service activities. o Implementation of CRM and centralized call centre o Profit Centre head -
Sr. Operations HeadWestern Airconditioning & Refrigeration P.Ltd , Aug 2002 - May 2004Providing Logistics & after Sale support for leading companies like COKE , Middleby (USA) Kitchen equipments , Reliance, AMUL , Hindustan Levers , Marry brown, KFC, Pepsi….
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Regional Manager – ServiceHcl Infosystems Ltd Feb 2002 - Aug 2002Providing after sales support to Toshiba Photo copiers , LCD projectors ,Telecom equipments , Franking machines & Nokia mobile phones. -
Branch Service ManagerWhirlpool Of India Ltd. Apr 1990 - Feb 2002Primary Responsibilities:o After Sales Support for all productso Profit Centre Heado Implementation of SAP , CRM , Call Center & Six Sigma o Training for own & out sourced teamProfessional Achievements1993 - Selected as BEST SENIOR ENGINEER on all India basis.1995 - Won the EXCELLENCE AWARD in the area of Prompt Service and Branch Management.1996 - Won the QATA AWARD in the area of increasing the Fist Time Fix & ,improving in Speed of Service .1998 - Won Bronze QATA AWARD for Annaual Maintenance Contract promotions. 1998 - Won Bronze QATA AWARD for Quality & Quick Installations.1999- Won Silver QATA AWARD for Additional Revenue Generation through post Sale Contacts.2000 - Received Pinnacle Award for the best performance & Community development Projects.2001- Best Branch of the Region Award for over all performance.
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Junior Service EngineerKilburn Electrical Ltd Nov 1983 - Mar 1990a ERECTION ENGINEER in Unique Enterprises , an outsourcing company for Kilburn Electricals for their projects )Primary Responsibilities :Servicing and Testing of Electrical High Voltage Switchgear and Control Panels at Electricity Boards and Thermal Stations. Primary Responsibilities were Erection , Testing and Commissioning of Switchgears , DG Sets .
Vts Lakshmana Kumar Skills
Vts Lakshmana Kumar Education Details
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Marketing Management -
Marketing Management -
Diploma In Electrical Engineering -
Govt. PolytechnicMarketing Management; Marketing Management; Electrical Engineering -
Mathes
Frequently Asked Questions about Vts Lakshmana Kumar
What company does Vts Lakshmana Kumar work for?
Vts Lakshmana Kumar works for Youngman Group
What is Vts Lakshmana Kumar's role at the current company?
Vts Lakshmana Kumar's current role is Group Business Head at YOUNGMAN GROUP.
What is Vts Lakshmana Kumar's email address?
Vts Lakshmana Kumar's email address is vt****@****hoo.com
What schools did Vts Lakshmana Kumar attend?
Vts Lakshmana Kumar attended Annamalai University, University Of Madras, University Of Hyderabad, Govt. Polytechnic, University Of Hyderabad.
What skills is Vts Lakshmana Kumar known for?
Vts Lakshmana Kumar has skills like Retail, Profit, Budgeting, Marketing Management, Mis, Promotions, Event Management, Channel Management, Key Account Management, Team Management, Sales Management, Customer Satisfaction.
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