Vivian Vu Email and Phone Number
Vivian Vu work email
- Valid
Vivian Vu personal email
Detail-oriented and analytic Business Analyst & Technical Writer experienced in creating and editing technical documents, user manuals, training guides, and IT communications for software products. Knowledgeable in updating and reviewing IT Policies and Procedures for compliance and audit practices. Strong collaboration skills with Subject Matter Experts (SMEs) and cross-functional teams to understand, develop, and implement business and technical processes. Keen on organization, standardization, and accessibility. Wide range of skills in creative formatting, style guides, graphics, and user experience design. Liaison of translation for technical subjects between non-technical and technical audiences.
Securigence Llc
View- Website:
- securigence.com
- Employees:
- 35
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Business Analyst & Technical WriterSecurigence Llc Apr 2024 - PresentArlington, Virginia, United States
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It Communications WriterV2X Inc Jun 2023 - Apr 2024Mclean, Virginia, United States• Conducted interviews with SMEs and collaborated with cross-functional teams to gather information and insights for process updates• Updated and reformatted policies and procedures for the ISO-9001 to ensure accurate records and compliance • Initiated migration testing to document processes for subsequent user testing • Edited and reformatted poorly structured communications into high-quality deliverables such as training guides, instruction manuals, and PowerPoint presentations for IT Operations• Maintained version control, quality assurance, and tracked changes for documentation -
It Communications InternV2X Inc Sep 2022 - May 2023Mclean, Virginia, United States• Developed various IT communications including user guides and instructional documentation• Proofread, edited, and formatted communications including Outlook emails, Word documents, and PowerPoints• Collaborated with the Service Desk Team in daily meetings to address documentation requirements• Used SnagIt for creating video instructions and editing screenshots to enhance communication for complex processes
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Technical Writing InternPeerless Public Safety Solutions Jun 2022 - Aug 2022Midlothian, Virginia, United States• Established a documentation process, template guideline, and review procedure for document workflows• Developed an online training manual and knowledge base for the LogisticsOne software product• Conducted interviews with executives and community members for feedback to ensure stakeholder expectations• Created user-friendly technical instructions for a non-technical audience• Identified and documented bugs and errors in the software product from a front-end perspective
Vivian Vu Education Details
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Technical Communications -
Computer Science
Frequently Asked Questions about Vivian Vu
What company does Vivian Vu work for?
Vivian Vu works for Securigence Llc
What is Vivian Vu's role at the current company?
Vivian Vu's current role is Business Analyst & Technical Writer @ SecuriGence LLC.
What is Vivian Vu's email address?
Vivian Vu's email address is v.****@****rus.com
What schools did Vivian Vu attend?
Vivian Vu attended Virginia Commonwealth University, Virginia Commonwealth University - College Of Engineering.
Who are Vivian Vu's colleagues?
Vivian Vu's colleagues are Braylon Wade, Doug Taylor, Donald Hanson, Tony Otis, Gregory Varhall, Nicholas Lambros, Erika Mcdavid.
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