Senior Financial Alignment Executive (Revenue Cycle Executive)Served as an operational & consulting executive leader of patient access for Cerner client ambulatory practices, focused on guiding Cerner go-live and activation of centralized access centers. Managed a portfolio of strategic relationships and partnered as trusted client advisor in analysis of current state, future state design, risk analysis, and impact of revenue cycle implementations, solutions, and industry market trends.Director & Patient Financial Services LeaderDeveloped and implemented operational and strategic leadership to plan, organize, direct, and evaluate PFS functions for 350+ ambulatory practices. Managed a team of Operations Managers to coordinate development, coaching and discipline according to production standards. Accountable for the management of 300+ global associates including direct-hire and third-party resources on all aspects of strategic accounts receivable management, denials, and follow-up operations to ensure successful outcomes.Senior Manager, Pre-Services & Revenue Cycle Managed large and complex client relationships, overall revenue cycle performance and satisfaction for Revenue Cycle Management Services clients. Trusted client leader and served in multiple senior leadership capacities to help fill leadership & operational gaps on client sites (Patient Access Director & Ambulatory Practice Administrator) in Florida, Oregon, and Texas. Key leader in the development of the organization's first Shared Services Center for centralized patient access services.

Oversaw centralized ambulatory (pediatric primary care network & specialty care practices) patient access activities including referral receipt, clinical triage processes, referral management & scheduling, pre-registration, eligibility verification, and authorization procurement, and operational activities, such as business planning, quality, training, budgeting, and performance reporting.

Oversaw the departmental and recruitment operations of the Health Care Talent Pipeline at Riverside Community Hospital in Riverside, CA. Worked with hospital executives, management team, staff and medical staff leadership to ensure that the services provided met the client’s current and future workforce and patient care delivery needs.