-Continuously supporting team members for technical consultants and business strategies.-Tracking employees' performance and work output to ensure organization activities followed up business plans.

-Increasing company's services by recruiting, selecting, orienting, training, coaching, counselling and disciplining staff.-Planned marketing initiatives and leveraged referral network to promote business development.-Communicating values, strategies and objectives.-Developing strategic plan by studying technological and financial opportunities and then establishing budgets and results measurements.-Maintaining quality service by establishing and enforcing organization standards.-Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.-Managed client correspondence and tracked records to foster office efficiency.-Maintained IT systems for clients, Google Apps, MS Office, Mail and hosted Website systems.-Consulted with clients on equipment and software procurement and requisitions.

-Provided total office automation solutions, including system design, LAN/WAN networking, training, troubleshooting and board-level repair for small business clients.-Solved clients' IT issues - Determined changes, recommended quality software, projected modifications of software, hardware and networking.-Set up, secured and maintained wireless networks including TCP/IP routing and firewall configuration.-Updated and maintained virus protection software, performed system scans and removed any detected viruses, spy ware and mal ware.-Introduced Hyper-V infrastructure and management tools to create and manage virtual server computing environment.

-Resolve problems reported by end users.-Specify system requirements and design solutions.-Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.-Research and make recommendations on server system administration.-Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.-Rewrote and updated group policy with new domain move and domain level raise.-Managed all software and hardware issues for end-users.-Managed data backups and disaster recovery operations for clients.-Closed trouble tickets quickly and efficiently.-Installed patches and performed backups, system builds and image updates.-Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.-Optimized network operations by monitoring, troubleshooting and enforcing Department of Defense (DoD) security compliance.-Reviewed network settings and made immediate updates, which improved overall security measures.-Building network, web server (Apache,IIS) and mail server (Mailenable) to serve 100+ small business client.-Building customers management system and marketing mailing system.-Operating systems of 200+ website and mail server.