We are service builders of secure, high performing, resilient platforms that empower our customers to dream, to collaborate and to innovate at scale.This is our mission as the platform team at MECCA.My key areas of focus are:Hybrid infrastructure strategy and operations across multiple cloud providers and on-premise.Maturing Mecca's Cloud Centre of Excellence to address governance, compliance, security and FinOps.Design and evolve the CI/CD pipeline across various platforms including build and releaseChampion MECCA's DevOps practices and culture.Collaborate with product teams to ensure that solutions are designed with user experience, scalability, performance, reliability and operability in mind.Observability.Site Reliability Engineering.

Leading a small team with the primary focus of improving and delivering high-quality solutions encompassing technology, process and people.Key areas of focus include:Cloud infrastructure strategy and operations in AWS.Maturing Mecca's Cloud Centre of Excellence to address governance, compliance, security and costs.Design and evolve the CI/CD pipeline across various platforms.Actively improving DevOps practices and culture.Work closely with the engineering teams to ensure that solutions are designed with user experience, scalability, performance, reliability and operability in mind.Build and release management.

- Works as a project team member, or independently on small projects- Participates in project planning processes- Assesses business needs utilising a structured requirements process (gathering, analysing, documenting, and managing changes)- Creates development estimates to enable accurate planning- Writes and communicates business requirements and functional specifications for the implementation of solutions- Works closely with the enterprise architect to assure all systems are in line with long-term strategy- Develops/builds IT solutions to meet business requirements- Integrates solutions with other applications and platforms outside the framework- Builds automated deployments using configuration management technologyAdditional Responsibilities:- Fire Warden

•Work closely with marketing departments to provide solutions to develop marketing material within the digital space•Maintain and manage the suite of reports designed for marketing campaigns•Act as project coordinator for the ecommerce development strategy•Take ownership in the operation and development of the in-house CRM tool implementation•Assist IT Program Manager in driving the development and execution of IT strategies that support business growth•Develop and maintain vendor relationships•Design, implement and manage end to end IT solutions in line with IT strategy

To design and implement new systems to fulfill the business's needs. This will require the generation of requirements and functional specification documents and supporting tools such as data dictionary and information flow maps.

•System administrative tasks•Provide helpdesk support to staff in stores•Maintenance on computer systems•Responsible for the integration of the sales transaction between systems•General IT tasks

•Data Entry•Customer Service•Inbound Calls•Mobile Phone Activations & Porting•Assist in Training new employees•Housekeeping