Marko V. Email & Phone Number

Calgary, Alberta, Canada

Bragg Creek, Alberta, Canada

• Work behind the bar and supervise to ensure tasks and duties were achieved at a high level by all five staff members on the floor.
• Extensive mixology knowledge.
• Utilized effective customer service and communication skills to bring in and retain new customers for the business.

Antigonish, Nova Scotia, Canada

• De-escalated stressful situations by being patient and calm while appealing the to students common sense.
• Communicated University expectations, created rapport to ensure situations do not get worse while calming people down.
• Assessed situations involving alcohol, violence, and vandalism to determine the course of action based on university protocol, including calling 911, involving EMS and writing witness reports.
• Conducted 20+ hours of work per week to ensure the safety of 5000+ students on campus.
• Exhibited leadership and accountability skills when deciding to call police or EMS when situations were out of the security teams' control.

Calgary, Alberta, Canada

• Strong communication, relationship building, persuasiveness, and industry knowledge led to over $50,000 of sales for the lumber department weekly.
• Given sales responsibility based on demonstrated industry knowledge and customer focus.

Fort Mcmurray, Alberta, Canada

• Delivered products to restaurants in the Fort McMurray area on behalf of Syco Foods.
• Conducted daily deliveries, building rapport with clients.
• Ensured products were not damaged or expired before delivering to clients.

Calgary, Alberta, Canada

• Stocked 100+ items during eight-hour shifts, ranging from bread, muffins, cookies, and desserts to ensure shelves are fully stocked and fresh for customers.
• Designed & decorated dozens of cakes on a weekly basis.

Master Of Management (Mmgmt)

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: Member of the varsity football team from 2016-2018.