Bogdan Vulpe Email & Phone Number

Cluj County, Romania

• answer calls and respond to emails
• handle customer inquiries both telephonically and by email
• contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments
• resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem
• selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• providing help and advice to customers using your organisation's products or services;

• reception and Administrative support.
• monitor and resolve bank issues including fee anomalies and check differences.
• provide support to the Accounting Manger, the accounting team and the Manager
• prepare analysis of accounts as requested
• draw up monthly financial reports

• answer calls and respond to emails
• handle customer inquiries both telephonically and by email
• resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
• selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• research required information using available resources
• recommends potential products or services to management by collecting customer information and analyzing customer needs

Education record

Basic testing methodologies understanding : • Testing types: manual vs. automated testing, functional vs. non-functional testing, white.

Education record