Maintain personnel files of facility staffGreet visitors and residents’ familiesPrepare correspondence, reports and forms as directedMaintain resident census dataMaintain payroll hours data and prepare payroll inputsMaintain accounts payable/receivable, resident accounts and ledgersCollection of outstanding balancesVerify completion of admissions forms, contracts, and discharge of residentsUnderstand and respect the rights, dignity and individuality of residentsDemonstrate honesty and integrity in the care and use of resident and facility propertyKnowledge of emergency and disaster procedures of the facilityRespect co-workers and responds to needs of residents by complying with facility policiesDemonstrate ability to prioritize tasks/responsibilities and complete duties within allotted timePrepare data/reports as required by regional or corporate staff as related to business office functionsPrepare and deliver bank depositsMaintain inventories of various office suppliesFile for Medicaid benefits for residentsPerform other duties as may be assigned by the administrator, regional, or corporate managementProcess employee paperwork, new hires and terminationComply with all policies and procedures as outlined in the Business Office Manual

Plan, develop, organize, implement, evaluate, and direct the medical records section in accordance with policies and proceduresReview discharged and death records, as well as current records on the nursing unitsEnsure resident charts are collected, assembled, audited and filed in a timely mannerMaintain a record of authorized information taken from charts/recordsPrepare information from records as authorized/required for insurance companies, Medicare or court trials as requiredCollect and assemble records for committee review as requestedAttend such meetings as may be necessaryAssist in the development in service, orientation classes, and on the job training programsEnsure that work areas are clean and that records are properly storedMail out health care provider orders for signatureOpen and file mail such as medical denial letters and family correspondencePrepare census reports to the accounting officeObtain and maintain resident financial recordsTrack advance directive and bill of rights

Planning and implementing activities to meet resident’s specific needsMaintain documentation as required by State and Federal regulationsResponsible for input on the Minimum Data Set, plan of care and other assessments and updatesResponsible for delivering the resident’s mails, news letters, and other facility informationCoordinate recruitment, retention, and involvement of volunteers with residentsCoordinate community involvement in the facilityMonitor personal and staff compliance to all State and Federal regulations including blood borne pathogens, infection control, use of hazardous materials, and fire safetyMonitor personal and staff compliance to Residents’ RightsResponsible for planning staff functions and activities that increase staff moraleHelp in developing, coordinating and implementing restorative programs that enhance the residents’ lives and allows them to reach their highest practical level of physical and psycho-social well-being