Vu Nguyen Trinh Email & Phone Number

Melbourne, Vic, Au

Abbotsford, Victoria, Australia

South Yarra

- Implementing and managing the roll out of Microsoft Dynamics AX retail to store's POS- Manage & maintain store's IT systems which include point of sale systems, EFTPOS & internet connectivity- Provide IT systems support to all stores, State Offices & the Support Centre- Responsible for the build & managing the replacement of over 150 POS systems with next generation units- Developing a new concept POS system with touch screen & wireless EFTPOS functionality which is currently being rolled out to new & refitted stores- Delivering superior customer service to all stakeholders & customers- Working with the property team to help deliver new stores & being responsible for managing the installation of the IT systems- Work with broader IT team to ensure all IT related support issues are resolved quickly & professionally within agreed SLAs- Run nightly, weekly & month end reports for the business- Ensure all sales have been processed & fix any errors that could delay releasing of sales figuresMajor achievements include:Successfully manage the rollout of Microsoft AX Retail to all stores on time.Successfully integrate Microsoft Dynamics AX retail to store's POSReplacing over 150 obsolete store's POS units with next generation DIGIPOS units on time & under budgetDeveloped a concept POS system for a concept store, which uses touch screen & wireless EFTPOS functionality & is now standard for future new & refitted stores.Manage the installation of IT systems to 30+ new stores.

Managing and maintaining the store’s products in the system using SAP Retail which includes: - registering new products - price changes - product detail changesWorking with the planning and marketing team to create and maintain storewide promotions Maintaining and managing stock replenishmentResolve pricing and product issues from stores

Installed, configured & tested Surefire Point of Sale systems and other IT hardware for Spotlight & Anaconda Stores across Australia & New Zealand.Installed, configured & tested SAP at store level to complete Spotlight's SAP SRS Project IT Store SupportProvided level 2 IT support for stores in Australia & New Zealand via phone and on-site New Store Implementation IT installations & set ups for new stores across Australia Desktop Support

Bachelor Of Computer Science, It

Education record