Veronika Vankina
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Veronika Vankina Email & Phone Number

Sales & Customer Service Management at Ori Wedding
Location: Georgia, Georgia, Georgia 8 work roles 1 school
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Current company
Role
Sales & Customer Service Management
Location
Georgia, Georgia, Georgia

Who is Veronika Vankina? Overview

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Quick answer

Veronika Vankina is listed as Sales & Customer Service Management at Ori Wedding, based in Georgia, Georgia, Georgia. AeroLeads shows a matched LinkedIn profile for Veronika Vankina.

Veronika Vankina previously worked as Head of Sales and Marketing at Ori Wedding and Head of Customer Service at Ori Wedding. Veronika Vankina holds Foreign Language Teacher Education from Karelian State Pedagogical University.

Company email context

Email format at Ori Wedding

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Ori Wedding

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Profile bio

About Veronika Vankina

Veronika Vankina is a Sales & Customer Service Management at Ori Wedding. She possess expertise in pre opening, front office, hospitality service, teamwork, customer satisfaction and 15 more skills. She is proficient in German, Georgian and English.

Listed skills include Pre Opening, Front Office, Hospitality Service, Teamwork, and 16 others.

Current workplace

Veronika Vankina's current company

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Ori Wedding
Ori Wedding
Sales & Customer Service Management
AeroLeads page
8 roles

Veronika Vankina work experience

A career timeline built from the work history available for this profile.

Head Of Sales And Marketing

Current

Tbilisi, Georgia

- Developing and Executing Sales and Marketing Strategies- Conducting and implementing a marketing plan- Creating and presenting sales and marketing performance reports- Conducting research on competitors products and services- Ensuring the company meets sales targets- Monitoring team performance- Enhancing customer experience

Apr 2023 - Present

Head Of Customer Service

Ori Wedding

Tbilisi, Georgia

- Developing and executing sales strategies- Working on conversion boost- Determining the pricing policy- Resolving conflicts- Enhancing customer experience- Collaborating with the team- Meeting sales target- Help to close the deals- Monitoring leads in AMOcrm - Monitoring tasks in Clickup- Monitoring and analysis of the performance of the whole team.

Nov 2019 - Apr 2023

Customer Service Specialist

Ori Wedding

Tbilisi, Georgia

Mar 2018 - Oct 2019

Front Office Manager

Sochi

manage, control and coordination of all FO employees; monitor all VIP guests & their requests; review and monitor all financial operations of FO employees; resolve guest problems quickly, efficiently, courteously; schedule FO staff; selection of FO personnel; maintain working relationships and communication with all departments; review credit limit report.

Nov 2015 - Oct 2017

Pre-Opening Shift Leader

Radisson Blu Paradise Resort And Spa Sochi

Sochi, Russia

- pre-opening- OJS trainer- dedicated person for the Visa Worldwide Sponsor Team (Olympics 2014)- SOP translation - consistently review the expected arrivals of the day- assist with the assigning guest rooms, check reservation correspondence- ensure clients are dealt with in a fast, friendly and satisfactory manner- ensure the checking of all register.

Oct 2013 - Dec 2014

Pre-Opening Fo Supervisor

Park Inn By Radisson

Petrozavodsk

- Control and coordination of Front office- Interview and hire staff- In charge of planning, follow up and execution of training plan and holiday plan- Supervise front office employees (receptionists, bell persons, telephone operators)- Organize VIP amenities- In charge of the weekly staff schedule and timesheet- Handle promptly and courteously problems.

Jun 2013 - Oct 2013

Guest Service Representative

Severnaya Hotel

Petrozavodsk

- Greet, assist guests- Check the daily arrival list- Manage/allocate rooms- Administer all reservations, cancellations and no-shows- Deal with guest's requests, solving problems- Deal with all the inquiries over the phone and via email- Arrange for special services requested by the customer- Organize a schedule

Dec 2012 - Jun 2013
1 education record

Veronika Vankina education

  • Karelian State Pedagogical University
    Karelian State Pedagogical University
    Foreign Language Teacher Education
FAQ

Frequently asked questions about Veronika Vankina

Quick answers generated from the profile data available on this page.

What company does Veronika Vankina work for?

Veronika Vankina works for Ori Wedding.

What is Veronika Vankina's role at Ori Wedding?

Veronika Vankina is listed as Sales & Customer Service Management at Ori Wedding.

Where is Veronika Vankina based?

Veronika Vankina is based in Georgia, Georgia, Georgia while working with Ori Wedding.

What companies has Veronika Vankina worked for?

Veronika Vankina has worked for Ori Wedding, Russian Seasons Deluxe-Hotel, Radisson Blu Paradise Resort & Spa, Sochi/Carlson Rezidor Hotel Group, Radisson Blu Paradise Resort And Spa Sochi, and Park Inn By Radisson.

How can I contact Veronika Vankina?

You can use AeroLeads to view verified contact signals for Veronika Vankina at Ori Wedding, including work email, phone, and LinkedIn data when available.

What schools did Veronika Vankina attend?

Veronika Vankina holds Foreign Language Teacher Education from Karelian State Pedagogical University.

What skills is Veronika Vankina known for?

Veronika Vankina is listed with skills including Pre Opening, Front Office, Hospitality Service, Teamwork, Customer Satisfaction, Reservation, Hospitality, and Ojs Trainer.

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