Leading Digital transformation and modernization through Infrastructure migration and Service delivery for major clients.

The Strategic AI program at HCU is structured to expand the participant’s knowledge and help them discover the immense possibilities of AI. As a Strategic Artificial Intelligence Advisory Member, I provide detailed insights to fine-tune the program and showcase the implications of AI and further enhance opportunities for participants of the program in the job market. We provide resourceful feedback with perspectives from various industries so that the participants can navigate the risks and rewards of implementing AI at their organizations.

Leading a team of Technology consultants delivering Infrastructure solutions to AT&T, one of the largest accounts of the Global Technology Services division. Focusing on delivering services including but not limited to Compute, Storage and backup Infrastructure including design, planning and build comprising of 100,000 plus servers, 400+ PB of storage across 200+ locations globally. Worked hand in hand with multiple stake holders in Agile, Waterfall and Bimodal IT delivery models and methodologies.Responsible for cloud orchestration and rollout of infrastructure comprising or bare metal servers, virtual machines and cloud instances averaging 2000 nodes rolling out on a monthly basis. Championed digital transformation and cloud migration of hundreds of applications supporting various functions of sales, Payroll &HR, AI, ML, CRM, Data lakes, and other mission critical environments.Actively involved in migrating client’s legacy application environments with multiple hyperscalers including Microsoft Azure, Amazon AWS, Google GCP and IBM Cloud. Achieved significant reduction in MTTR and other metrics to ensure 99.99% availability for environments developed and rolled out by my organization. Consistently achieved multi-million dollar cost savings for clients by proactively developing strategies and maintenance schedules while keeping existing environments up-to-date.

Cloud Services, SaaS & IaaS Product Management.Responsible for Cloud realization and corporate wide IT transformation of more than 600 applicationenvironments. Created turnkey and build-to-order solutions for virtualization, storage, network architecture,security and governance compliance. Developed and presented plans for customers to showcase support,operations and sales opportunities. Created and implemented a 5 year comprehensive strategy which defines company-wide IT and Cloud transformation initiatives. Spearheaded strategic initiatives to transform IT infrastructure to align with corporate vision and forecasts through U2L (cloud) program. Established a proven track record of managing global IT Operations through outsourcing and insourcing IT initiatives.

Directly responsible for end-to-end support and management of IT infrastructure and production processing for in-sourced and outsourced applications spanning 6 US cities and 4 international facilities. Led an organization with enterprise wide responsibilities for data center planning and operations, internal communication services, call center operations, network design, architecture and application support.Transformed IT Operations from seven autonomous divisions into a single organization, adopting common processes and policies driving down duplication and costs for 3 years in a row.Ensured governance, security compliance and exceeded expectations YoY for SOX and SAS70 audits.Established key partnerships and long-term contracts for the design and support of AT&T’s core collaboration and communication applications including Exchange, SharePoint and Active Directory, Hand-held Device solutions, File and Print services.

Writing on various topics including culture and sustainability.

Recognized to lead, grow and optimize a global IT Operations initiative across multiple geographic regions. Spearheaded the client organization to optimize business units of various applications; including but not limited to Billing, CRM, ERP, Sales, Marketing, Business Intelligence, Reporting, web portals and Trouble tracking. Managed a highly diverse portfolio of mission critical systems consisting of IBM eCommerce suites, PeopleSoft, SAP, Siebel, and Oracle for outsourced fortune 1000 customers.Initiated and executed a 3 year infrastructure technology integration strategy for SBC, Bellsouth, Cingular and AT&T Wireless mergers and acquisitions.Managed a team of offshore and onshore resources to deliver a 24x7 support for mission critical and revenue generating platforms.

Responsible for end-to-end technology initiatives involved in setting up a new location for consultants in Boston location. Led day-to-day operations of help desk, application delivery, and data center support and maintenance activities. Developed resource optimization initiatives and conducted several presentations to C-level executives at multiple client locations.Provided leadership to define and execute tools and procedures to increase productivity. Directly responsible for defining roles and responsibilities in a fast paced consulting practice.Delivered turnkey platform strategies and solution road-maps for 4 different clients under aggressive timelines.

Responsible for end-to-end product management, scope definition, schedule, cost and quality objectives through software, hardware and network optimization for client’s reporting platform. Executed multiple product development and platform upgrade projects by managing multi-tiered staff of 40 including offshore teams, in a complex matrix environment.Managed a major service desk operation and negotiated long-term contracts with software and hardware vendors and established highly successful SLAs.