Vishal Vishal Email & Phone Number

Redmond, Washington, Us

- Define and execute program strategy for the Azure Billing Platform, ensuring accurate usage data collection and validation across Azure services at scale. - Develop and deliver marketing collateral to drive platform adoption and empower users, aligning initiatives with organizational OKRs and business objectives. - Lead efforts to standardize product requirement collection across PM team, improving efficiency and ensuring unified data curation for new services. - Analyze multichannel feedback and user data to identify trends and inform product roadmap decisions, driving impactful enhancements and build dashboards. - Collaborate with engineering, product, and customer success teams to align on technical requirements, optimize metrics, and deliver scalable solutions.

Menlo Park, Ca, Us

Strategized and implemented critical privacy review process as a product for efficiency, consistency, and transparency impacting 200+ product groups, safeguarding data integrity for over 3 billion end users. • Reduced the review time from 70 to 20 days, saving 2000+ engineering hours by launching end-to-end process and automating policy enforcement resulting in a remarkable 60% increase in efficiency and consistency across all privacy reviews. Streamlined fact-gathering and data curation time from 40 to 7 days by implementing structured form replacing free form Google Docs used for intake and initiation of privacy review.• Designed Unidash dashboards to track key performance metrics and support informed decision-making for all stakeholder and leadership.• Fostered robust cross-functional collaboration through the adoption of innovative frameworks, resulting in streamlined and efficient privacy reviews. • Trained and coached staff members to enhance capabilities at individual and group levels. Authored impactful product launch posts and presented keynotes at various onsite events, highlighting ability in promoting company’s innovations and initiatives.

Seoul, Kr

Pioneered a cloud-native approach (CNCF) as a product owner by strategically implementing Kubernetes, leading from conceptualization through proof of concepts to MVP launch and production for efficiency, adoption, and cost gains.• Drove a substantial increase in infrastructure utilization from 16% to 60% and achieved significant cost reductions by launching a web-based infrastructure management system to manage high-priced GPU resources in private data centers.• Designed UI and UX for a web-based infrastructure management system, effectively optimizing the utilization of high-priced GPU resources in private data centers resulting in utilization surge from 16% to 60%.• Implemented self-managed multi-cloud Kubernetes cluster orchestration (Hybrid stack) to enable demand burst to Azure and AWS services for Data Center Operations teams.• Implemented ML Ops pipelines and introduced tailored products for data scientist workflows, reducing infrastructure management overhead with a 30% efficiency boost in implementing data models and running inferences.• Improved financial oversight for the CTO by deploying an AI-powered real-time series data dashboard prediction model for cost and budget management. This dashboard offered easily digestible insights and recommendations based on objective data, summarized into a weighted overall data center health score.

Salt Lake City, Ut, Us

Achieved substantial efficiency improvements and ROI by implementing an advanced warehouse management system for Fulfillment. Successfully addressed challenging logistics issues through the launch of innovative solutions, driving tangible OKRs in Tableau dashboard.• Delivered a 5% efficiency increase for vendors, empowering faster customer deliveries through strategic initiatives like cross-dock shipments, consolidation, and streamlined inbound inventory workflows for Fulfillment.• Gained a 4% reduction in defects per million parts, enhanced product quality, and optimized operational waste by introducing mobile tools into inventory management.• Enabled Warehouse managers to optimize resources and reduce operations costs (by 3%) by developing web-based UI for labor management system to provide insights to supply and demand matching in real time.• Designed UI/UX and Launched Returns program for premium customers, which resulted in elevating our customer base by 2% and sales by 0.5%.

Redmond, Washington, Us

Drove notable improvements in accuracy and efficiency in products for both internal and external partners by transitioning monolithic applications to adapt and react to evolving business needs. - Achieved heightened accuracy and reduced latency for a 2-billion-dollar payout by orchestrating the overhaul of a legacy Partner Incentive Program Calculation Engine, transforming it into a dynamic cloud-based micro-services platform to accommodate for rapid changes in product offerings and transition to SaaS model. - Facilitated Microsoft IT's seamless transition to Azure through service transformation and capability enablement, optimizing infrastructure and strategically closing end-of-life hardware and datacenters for enhanced operational efficiency. - Enabled developers' capabilities for in-app monetization in Microsoft store by launching various tools, such as A/B testing, cross platform (iOS, .NET and Android) deployments using Xamarin, remote variables, and data insights.

Entrepreneurship- Served as an incubator and advisory board member for multiple startups focused on social networking solutions. Leveraged distributed and cloud computing frameworks along with web and mobile applications to propel ventures like Livegather, PaidPunch, Troskit, Konnectplus, SocialGPA, and others.- Educated customers on digital marketing strategies, leveraging Google, Bing, and Yahoo Analytics, as well as implementing SEO techniques. Successfully set up and managed pay-per-click campaigns, leading to increased profitability.- Developed customized web solutions integrating ecommerce, CRM, and ERP functionalities for approximately thirty mid-sized businesses in the Seattle area. This was accomplished by efficiently collaborating with offshore vendors.

Addressed numerous complex challenges in designing and implementing large-scale systems with innovative solutions.- Developed a tax and duties calculation product for Canadian customs processing at Expeditors Inc., encompassing data services and Electronic Document interfaces to Canadian customs and vendors. Dispersed payments to partner banks by implementing a large, scalable solution for loan processing application at Federal Home Loan Bank. - Partnered with offshore vendors to conceptualize and apply innovative web solutions, integrating e-commerce, CRM, forecasting, demand planning, and supply planning ERP systems for 30+ mid-sized businesses in the Seattle region.- Secured a Business Process Award by digitizing end-to-end performance review process at Group Health Research Institute, employing SharePoint 2010, InfoPath, and SQL backend technologies.- Advised startups on distributed and cloud computing, built web/mobile applications, and enhanced profitability through analytics, SEO, and targeted pay-per-click campaigns with platforms like Google, Bing, and Yahoo.

Redmond, Washington, Us

- Created Business Intelligence (BI) reporting portal for Microsoft's online marketing platform, catering to over 1000 active users within the CSO organization. Utilized Performance Point Server (PPS) for seamless implementation.- Engineered a solution to efficiently collect real-time MSN Sales revenue data from 200 Account managers. Leveraged InfoPath and SharePoint to automate the report generation process, streamlining data acquisition.- Designed and implemented an application to ensure Department of Justice (DOJ) compliance, ensuring consistent publication to MSDN (Microsoft Developer Network).- Orchestrated the launch of the next version of advertise.microsoft.com, contributing to the process by authoring comprehensive business requirements and test documents.

Dallas, Tx, Us

- Drove customer satisfaction and performance improvements by orchestrating the successful launch of novel solutions. This entailed managing multiple large-scale projects to ensure seamless integration and functionality.- Launched WAP-based data applications, including Account Activity and Destination Based Billing, on the GPRS network within the Multimedia Messaging group. This involved meticulous planning, coordination, and execution to ensure a seamless and effective rollout.

Chicago, Illinois, Us

- Instrumental in assisting Motorola and Verizon Wireless in achieving an impressive 99.995% system availability. Achieved this through a comprehensive approach involving process management, meticulous issue deconstruction and analysis, operation optimization, and effective customer training.- Led a team of Systems Engineers in the optimization and support of the UNIX-based SC9600 Code Division Multiple Access (CDMA) Base Station. This role required technical expertise and adept problem-solving skills.- Documented critical processes and procedures for system optimization, test development, deployment, and training. This contributed significantly to knowledge sharing and operational efficiency.- Acted as a vital bridge between customer's business requirements and technical teams. Successfully translated these requirements into clear technical specifications for engineering teams, system administrators, integrators, and developers. This ensured the accurate assessment and deployment of new projects.

Germantown, Md, Us

Deployed digital cellular network system in various Bell South Mobility markets and trained and handed off to local operations team.- Successfully deployed digital cellular network systems across multiple Bell South Mobility markets, ensuring seamless handoff to local operations teams.- Managed the end-to-end process of installing, configuring, and transitioning three large CDMA cellular systems, each with 30-80 cell sites, for Bell South Mobility. This involved intricate technical operations.- Oversaw a field deployment team consisting of 60-80 engineers, providing comprehensive service training and maintenance support for VAX-based AMP and TDMA cellular systems, notably the GMH-2000 model.

Highlighted Software Development and Testing Skills:- Demonstrated expertise in software development using C and C++ for image management and conversion software, specifically for MS Windows and DOS environments. Notably contributed to the creation of Lead View 3.0.- Provided valuable support to customers in seamlessly integrating Lead's Graphic Libraries into various environments including DOS, MS Windows, Visual Basic, and Clipper. This enabled smooth incorporation into their C, C++, Windows, and Visual Basic applications.- Achieved a remarkable 38% reduction in support calls by offering insightful guidance and dedicated support to customers. This resulted in enhanced customer satisfaction and more efficient problem resolution.

Executive Mba

Master Of Business Administration (M.B.A.), Business/Commerce, General

M. S., Computer Science

Bachelor Of Engineering - Be, Industrial Electronics Technology

B E, Industrial Electronics

Master'S Degree, Computer Science