Vivek Ranjan Email & Phone Number

Uttarakhand, India

New Delhi, Delhi, India

Noida, Uttar Pradesh, India

*Have performed as a Business Analyst in the e-commerce supply chain industry and built strong relationship with key stakeholders in multiple premium accounts.*Reviewed external client product demands, developed project plans, and ensured that implementations are completed on time and meet client expectations.*Presented executives and end clients with exploratory analysis and insights to reorganize strategies which led to cost-savings.*Proactively conducted weekly meetings and collaborated with clients to analyze their information needs and new functional requirements.* Worked collaboratively with team members to design solution that met client’s business requirements and fulfil user stories. *Contributed meticulously to internal documentation including BRDs, functional & technical specifications and workflow analysis.*Participated in creating scenario models and unit test cases for new functionality and requirements and executed test cases developed by QC team.*Provided KT in terms of system demos, user acceptance testing and end-user training to clients and colleagues within and outside team. * Familiar with doing Root Cause Analysis and Issue Management.*Handled escalations by collaborating with multiple internal teams, and technical support.* Hands-on-experience in working with Vinculum’s flagship product – the Vin eRetail. Hence, proficient in working with the Catalogue Management System (CMS), the Procurement Cycle, the Warehouse Management System (WMS), the Order Management System (OMS) and the Forward and Reverse Logistics Management System.

Gurgaon, India

An all-in-one SaaS Infrastructure for Coaching & Educational Institutes to shift the paradigm of their Daily Operations to Automated & Intelligent ways.• Led the Market Entry of our Benchmark AI-Based Product i.e. Intelligent Exam Creation Platform that enabled Academic Institutes to Create Exams & Assessments in a matter of Clicks just by scanning Printed Content.• Brough in a Client Base of 145 Academic Institutes from around 8 Cities across India catering to more than 30000 students.• Drove the Product Automation Accuracy from close to 95% to the accepted state-of-the-art values touching close to 99.95% using Raw & Processed data points exceeding 5 Million in numbers.

Roorkee

• Reconnaissance of site and study of site plan• Soil testing including plate load test, standard penetration test, etc.• Laboratory investigation including compression tests, consolidation test, and study of mechanical properties of soil• Study of Pile cap layout and detailing of pile caps• Load estimation on columns• Design of reinforcement in columns using design aids and IS 456• Drilling of boreholes

Gurgaon, India

Introduced the Platform serving E-books as a Rental service to Potential Readers along-with Impacting the Reading Experience of People in their Current Digital Options.• Welcomed 34 Publication houses in Academic Vertical and 102 Publication houses in EngagementVertical into our Reader community of more than 10,000 active readers.• Directed the Growth of Customers opting for Paid Subscription from mere 10 Customers in the 1st Month to around 3000 Customers after 5 Months of Launching.• User Experience Enhancements Implemented helped to scale the Retention rate from 5% to an incremental 40% in just a small timeframe of 5 Months.• Continuous Involvement with a pool of our Interested Readers was leveraged to Pivot & Iterate the Product Features & Interaction during the span of 5 Months.

Roorkee

Worked with the administration to eliminate the problem faced by Bhawan inmates. Initiatives include a laundry facility, water purifier, the appointment of the security guard, Renovation of canteen and guest room, etc.